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yanyanniiee's avatar
yanyanniiee
4 years ago
Solved

it says the platform client overlay is not enabled but it is

I've done various fixes accdg to google but nothing worked. Origin in-game overlay is on yet it still says it's not enabled PLS HELP
yanyanniiee's avatar
yanyanniiee
4 years ago
@EA_Illium hi! All are enabled already and I have closed all the other apps that may have overlays yet it still doesn't work and still says the platform client overlay is not enabled
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
4 years ago

Hi @yanyanniiee Thanks for checking that, do you have any running Anti-virus or additional security? If not can you try putting your device in a Clean Boot?

  • yanyanniiee's avatar
    yanyanniiee
    4 years ago
    @EA_Illium I do have Windows Security. Do I still do a clean boot?
    • EA_Illium's avatar
      EA_Illium
      Icon for EA Staff (Retired) rankEA Staff (Retired)
      4 years ago
      @yanyanniiee Can you make sure its not interfering in any way, if not try putting your device in a clean boot?
      • yanyanniiee's avatar
        yanyanniiee
        4 years ago
        @EA_Illium you mean launching the game while the anti-virus is off?

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