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yanyanniiee's avatar
yanyanniiee
4 years ago
Solved

it says the platform client overlay is not enabled but it is

I've done various fixes accdg to google but nothing worked. Origin in-game overlay is on yet it still says it's not enabled PLS HELP
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
4 years ago
@yanyanniiee Can you make sure its not interfering in any way, if not try putting your device in a clean boot?
yanyanniiee's avatar
yanyanniiee
4 years ago
@EA_Illium you mean launching the game while the anti-virus is off?
  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    4 years ago
    @yanyanniiee You can try to either temporarily disable it, or add Origin and ITT to a whitelist for the antivirus to not block/control. If you continue running into issues, put your device in a clean boot (where only windows services run) to see if it happens there as well.
  • yanyanniiee's avatar
    yanyanniiee
    4 years ago
    @EA_Illium I tried doing both, nothing worked. What else can I do? I don't want my money to go to waste.
  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    4 years ago

    Hi @yanyanniiee Thanks for trying those steps, let me know if the following helps us get past this issue:

  • yanyanniiee's avatar
    yanyanniiee
    4 years ago
    @EA_Illium hi! I couldn't default ITT to run as admin because when I click properties there is no Compatibility tab. However, I followed all the other instructions yet it still doesn't work.

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