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CalleOvi's avatar
CalleOvi
4 years ago
Solved

It takes two - Steam wants me to activate it on Origin (but dont have key)

Hello!

I bought the game (It takes two) on Steam and started it on steam, but it opens up Origin instead and wants me to activate the game on Origin via a product code.

Of course this product code is not available for me, since I didnt receive a key for this game from any website, neither did I buy this game in a real store (CD) to look at a manual.

Because I did buy the game directly from the Steam shop.

How can I fix this?

16 Replies

  • bilcoyotes's avatar
    bilcoyotes
    3 years ago

    Steam tell that they don't give CD Key for game buy in steam laucher and said that I have to contact EA Assiqtance ...

    It was a joke  I buy a game and I can't play it ....

    It's work before steam lauch origin and the game start so why now steam lauch origin but Origin ask me a CD Keay ?

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    Hey @bilcoyotes To check have you already linked Origin and Steam before launching the game or unlinked the two before?

  • bilcoyotes's avatar
    bilcoyotes
    3 years ago
    @EA_Illium The game start before so I think both was link but now it seem not but when I try to link steam and EA EA told me that :
    Your login credentials might have expired. Good news: all you need to do is reset your password.

    I try to reset my password, it's work but I have the same message evry time I try to link steam and origin...

    I never unlik my account.
  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    Hi @bilcoyotes Thanks for the update, can you try signing into Steam on help.ea.com to see if you can either sign in/link your accounts or if it gives you an error as well? If so we may need to reach out to our support to look at your EA account and confirm if it should be linked with Steam.

    EA Help on Twitter 

    https://twitter.com/EAHelp 
     
    Live-Support 

    https://help.ea.com/en/contact-us/ 

     

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago
    @bilcoyotes Thanks for the update, I would recommend reaching out to our support with the above links to have them look at your account further.

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