@EA_Shepard I unlinked and relinked my account more than a month ago. Before it was random the error and sometimes it would log on and sometimes not. Now its all the time.... i reset my password, i called EA help, i updated and reinstalled, I have done everything possible from my end...changed DNS, changed wifi to wired, logged onto my 2nd account and can log online....its clearly an account problem and for 3 months I have this issue. I will not start over again 200 hours of investment. I try everyday to see if it works now and it doesnt anymore....cant play online at all now