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maklo9's avatar
maklo9
New Novice
1 year ago
Solved

[PC] Tales of Kenzera: Zau Act 4 Fatal Error

In Act 4 target is to reach hilltops, but when i reach i have discussion with Kalunga, and after ending this when he is telling me that i must prove to him something i have fatal error and game crash...
  • EA_Leeuw's avatar
    3 months ago

    Hi maklo9​ ,

    Thanks for coming back and sharing the update.

    From what you’ve described, this suggests the older GTX 750 Ti falls below the game’s minimum PC requirements. Tales of Kenzera: ZAU lists a GTX 1060 6GB / RX 580 8GB as the minimum GPU, while the GTX 750 Ti commonly has much less VRAM, so crashes in heavier scenes such as Act 4 can happen even if earlier parts of the game seem playable.

    For anyone else running into a similar Fatal Error around Act 4 or boss encounters, please try the following:

    • Check that your PC meets the minimum requirements, especially GPU and VRAM.
    • Update your graphics drivers.
    • Repair / verify the game files.
    • Lower the resolution and graphics settings before retrying the scene.
    • If security software is interfering, adding the EA app/game folder as an exception may help, as mentioned above.


    Also, just a quick note: this is the English forum, so please keep posts here in English, so other players and staff can follow the discussion. If you’d prefer to post in Polish, please use the Polish-language area of EA Forums here.

    Thanks again for sharing what fixed it -- it may help other players with older hardware.

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