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Shlonka's avatar
Shlonka
2 years ago
Solved

(PS5) Stuck trying to activate the waterworks

I have collected the two keys required to complete the “activate the waterworks” assignment but when returning to the top to complete the objective there is a door blocking that I can’t find any way ...
tales of kenzera zau
technical issues
  • EA_Illium's avatar
    EA_Illium
    2 years ago

    Hey Shamans, 

    We've recently had a hotfix (1.1.1 hotfix) meant to address this issue. 

    Can anyone in this thread grab the latest updates and confirm if the issue has been resolved for them?

    Cheers!

     
     
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Hey @Shlonka 

Thanks for clariftying this, I can pass it on to the team to be aware of. 

In the meantime, for testing have you already tried reloading your save? Also, can you try going back down to where the elevator is, then circling back to see if something updates and the door opens? 

Thanks!

Shlonka's avatar
Shlonka
2 years ago

Thanks - I’ve tried reloading my save multiple times and I’ve traversed the entire map below multiple times including the elevator but every time I return to this point I am blocked by this door. I’m not able to continue progression in the game because of it. 

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago
    Hi @Shlonka, Thank you for the update! We've passed this on to the team.

    For now, you could try on a new save, or if we get any updates I can share them in the thread here.

    • EA_Illium's avatar
      EA_Illium
      Icon for EA Staff (Retired) rankEA Staff (Retired)
      2 years ago

      Hey @Shlonka 

      I'm testing this out on my side, would it be possible to get a short clip of trying to get past the door? 

      It should play work similar to this video and it looks like the wooden portion is up for you in the screenshot. 

      Thanks!

      • Shlonka's avatar
        Shlonka
        2 years ago

        I can’t get a video file small enough that it will allow me to upload. I’ll wait for an update, I don’t want to start a new game as I’m already 3 hours in to get to this point - thanks

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