Forum Discussion
6 Replies
- EA_Illium3 years ago
EA Staff (Retired)
Hey Hunters,
Thanks for letting us know what you are running into with Wild Hearts since the latest March 27th update.
If you are running into issues on PC (for other platforms please make a new post), try going through the following:
Spoiler- Check for other applications that may be limiting EA App or Game performance
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Repair/Verify your game based on which client you are launching from
- EA App - Repair (My Collection > Tile Dots > Repair)
- EGS - Repair (Library > Tile dots > Manage > Verify)
- Steam - Verify in your library
- Run the System File Checker tool then Check for Windows and GPU updates
- Default your game to the high-performance GPU, AMD Settings | Nvidia Settings | Windows Settings
- Guide for Troubleshooting Graphics issues
- Install/Repair your VC++ files for Wild Hearts
- Put your device in a Clean Boot then launch the game
- Remove any over-clocking or undervolt settings or software and check if the issue continues.
If you continue running into issues and have not already please let us know the following:
- PC Client:
- Player ID (your Gamertag):
- Date/time issue occurred:
- How often does the bug occur?
- How can we find the bug ourselves?
- What happens when the bug occurs?
- What do you expect to see?
- If possible for PC, please share a DxDiag?
Cheers!
- PC Client: Steam
- Player ID (your Gamertag): kemuri_311
- Date/time issue occurred: 2023/03/27 ~
- How often does the bug occur?: every 1-3 seconds always.
- How can we find the bug ourselves?: I don't understand your question.
- What happens when the bug occurs?: I always find stuttering happening and feel uncomfortable playing the game.
- What do you expect to see?: Please fix this problem with the highest priority.
If you can't, please go back to the state of the previous patch for the time being.
I was having problems before and now its MUCH much worse. Never thought it would get worse than that. Sheesh.
- PC Client: Steam
- Player ID (your Gamertag): Ayyo
- Date/time issue occurred: Everyday since 3/27/23 patch -duh
- How often does the bug occur? Every 1-3 seconds while ingame.
- How can we find the bug ourselves? Play the game?! In Everymap and anywhere you go you stutter.
- What happens when the bug occurs? Gameplay suffers (Everything unplayable)
- What do you expect to see? Smoothness 60 fps at 144hz - (Wu Long game uses the same engine btw and they almost have flawless 60fps after they fixed their problems.) What's taking you guys so long?
- PC Client😕team
- Player ID (your Gamertag):Pistalpug
- Date/time issue occurred: Everytime I play the game, with in 30sec or moving or doing nothing.
- How often does the bug occur? Everytime I play the game
- How can we find the bug ourselves? Try the game on any pc other then the one you tested it on. Thats if you did test it right?
- What happens when the bug occurs? Go from 60fps to dropping anywhere between 10 to 30 fps randomly. I have the nivida control center set up to max fps when launching this game to 60 fps max
- What do you expect to see? I expect you to sell products that are complete and tested before you sell them. Your track record is horrible. Did you forget about battlefield 2042 EA?
- PC Client😕team
- PC Client: Steam
- Player ID (your Gamertag): Firstkyu
- Date/time issue occurred: Started after 27.03.23 patch lasting until now.
- How often does the bug occur? Everytime
- How can we find the bug ourselves? It affects a wide range of PC Users with widly differing setups. Hard to say, seems like everyone is affected differently.
- What happens when the bug occurs? Game Video and sometimes Audio Stutters, Inputs are comletley Ignored during Stutters.
- What do you expect to see? A Smoothly running game that is worth the money i payd.
- If possible for PC, please share a DxDiag? Yes
I was able to play the game on medium to high settings without any issues before the Performance Patch 27.03.2023. But as soon as the Patch infested my Game, it became totally unplayable. Any setting i try do not affect the Issue at all. Sadly the game is unplayable for me in this state and this is a huge disappointment for such a Pricetag. Any "Solution" i try from Online forums isn't helping. I want to play this game so Bad its an amazing title with great potential, but the current state this game is in is just sad.
It's not even only Steam. I came back after a week to play on my series x with my gf again and good Lord it's stutterIng and frame dropping Constantly. It's worse than it was in Version 1.0 on console.
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