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EA_Cade's avatar
EA_Cade
Icon for Community Manager rankCommunity Manager
2 years ago

Reported Issues and Updates

Hey all! We'll be using this thread to provide any updates we get on reported issues for Immortals of Aveum. Please be sure to use the template below if you're reporting an issue here on AHQ so...
immortals of aveum
EA_Cade's avatar
EA_Cade
Icon for Community Manager rankCommunity Manager
2 years ago

Hey all!

Just a heads up from our end that we're seeing graphic issues when DLSS Frame Generation setting is set to 'ON' (i.e. Balanced, Performance, etc) for some players.

For the time being, try disabling DLSS. We're sharing details with our team on the issue and will provide updates on any game fixes we make in our next set of patch notes.

Thanks for the support!

EA_Cade's avatar
EA_Cade
Icon for Community Manager rankCommunity Manager
2 years ago

Hey all,

If you're seeing crashes with the message "An Unreal process has crashed: UE-P3", at this time the team believes the issue should be resolved for most players by deleting the P3 folder under "YourPCName\Appdata\Local\P3" then clear the EA app cache and launch Immortals of Aveum normally (NOT as an Administrator). 

Since all game progress is also saved to the cloud you shouldn't lose any game progress.

If you're still experiencing crashing after this, please submit an EA error report to us via the steps outlined here. 

Thanks!

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