Split Faction shows demo version only when using Steam Family Sharing

Hi EA Community Manager,

I’m facing an issue with Steam’s Family Sharing feature and need some guidance regarding the game Split Faction.

I purchased the full version of Split Faction on Steam and enabled Family Sharing to share the game with my sister. She successfully downloaded it on her system through my library. However, instead of accessing the full game, she’s only able to launch a limited version that appears to be a demo or "friend’s copy."

Despite the full game being installed via Family Sharing, she doesn’t have full access to the features/content that I do as the purchaser.

Is this a known issue with Split Faction or EA games in general when using Steam Family Sharing? Are there any restrictions in place, or a fix that might help us resolve this?

Would appreciate any insights or help from the community or support team. Thank you!