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bazsivirag1's avatar
bazsivirag1
Seasoned Newcomer
8 months ago
Solved

Split Fiction Preload

I pre-ordered Split Fiction as soon as it was possible and I heard there is a preload for the game. Yesterday I got an email about the preload being available, but after I opened the EA app it didn't let me. There was only a gray "download" button which I couldn't press and it said "Coming soon. Unlocks in 5 days". Can anyone help me?

pc
split fiction
  • EA_Leeuw's avatar
    EA_Leeuw
    7 months ago

    bazsivirag1, Thanks for sharing the screenshot. The game isn't actually supposed to be available for pre-load on the PC EA app, so it's strange that you received an email saying otherwise. The game is available for pre-load on PC, Steam, and Xbox, but not on PlayStation, for example. Apologies for the confusion, and I'll make sure to pass this along to the teams to investigate why that email was sent out.

4 Replies

  • Pioneer_from_ua's avatar
    Pioneer_from_ua
    Hero+
    8 months ago

    Usually preload is available a couple of days before release, I think you should wait a couple of days and everything will work properly.

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    8 months ago

    Hi bazsivirag1,

    Could you share a screenshot of the email you received stating that the game preload is available?  

    Thanks!

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    7 months ago

    bazsivirag1, Thanks for sharing the screenshot. The game isn't actually supposed to be available for pre-load on the PC EA app, so it's strange that you received an email saying otherwise. The game is available for pre-load on PC, Steam, and Xbox, but not on PlayStation, for example. Apologies for the confusion, and I'll make sure to pass this along to the teams to investigate why that email was sent out.

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