Wild Hearts crash

I can't speak for others but for myself pausing the one drive sync altogether didn't resolve my issue. This isn't the first time I have tried it either but after seeing this comment I went back and gave it another go.

Alright so here is something that I just painfully went through but am unsure if it will fix this issue, but here it goes:

So apparently this game likes to save your save progress in your Documents folder on your machine. This causes a pretty big issue when you have OneDrive (or any other cloud service like Google Drive) syncing your Documents folder to the cloud - I'm pretty sure the cloud sync was corrupting my save data

So if anyone else is experiencing this issue - make sure your documents folder isn't getting backed up to the cloud and that solved all of my crash issues for me.

Wild Hearts just went on sale on Steam so I'm really hoping other people see this and it helps them in some form or fashion. For real, this game is a lot of fun and is pretty unique! I had to tinker to be able to play but very glad I did and figured out the save issue - it's been a lot of fun!

I just had a conversation with support around this same issue and they told me they would open a case around this. looking this up online in different forums it looks like a lot of people have this issue. a lot of people comment about how they never had a problem playing this game before and they did a whole first play-through back when the game first came out but now suddenly they can't get past the first cut-scene in attempting to play the game again. I'm going to attach my DxDiag out here in case it helps anyone else or support figure this out.

To add context I do see an event log on this issue:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

- <System>

  <Provider Name="Application Error" Guid="{a0e9b465-b939-57d7-b27d-95d8e925ff57}" />

  <EventID>1000</EventID>

  <Version>0</Version>

  <Level>2</Level>

  <Task>100</Task>

  <Opcode>0</Opcode>

  <Keywords>0x8000000000000000</Keywords>

  <TimeCreated SystemTime="2025-03-08T13:55:03.4458839Z" />

  <EventRecordID>1819234</EventRecordID>

  <Correlation />

  <Execution ProcessID="26676" ThreadID="26680" />

  <Channel>Application</Channel>

  <Computer>ZoomFluff</Computer>

  <Security UserID="S-1-5-21-3086336819-3860036886-3786610458-1003" />

  </System>

- <EventData>

  <Data Name="AppName">WILD HEARTS.exe</Data>

  <Data Name="AppVersion">1.0.3.3</Data>

  <Data Name="AppTimeStamp">64fabc74</Data>

  <Data Name="ModuleName">WILD HEARTS.exe</Data>

  <Data Name="ModuleVersion">1.0.3.3</Data>

  <Data Name="ModuleTimeStamp">64fabc74</Data>

  <Data Name="ExceptionCode">c0000409</Data>

  <Data Name="FaultingOffset">0000000002d2a750</Data>

  <Data Name="ProcessId">0x3d14</Data>

  <Data Name="ProcessCreationTime">0x1db90318e8dc406</Data>

  <Data Name="AppPath">D:\Programs\Steam\steamapps\common\WILD HEARTS\00_game\target_origin\ex\WILD HEARTS.exe</Data>

  <Data Name="ModulePath">D:\Programs\Steam\steamapps\common\WILD HEARTS\00_game\target_origin\ex\WILD HEARTS.exe</Data>

  <Data Name="IntegratorReportId">6edd3297-083b-4433-a77e-023968cc5f90</Data>

  <Data Name="PackageFullName" />

  <Data Name="PackageRelativeAppId" />

  </EventData>

  </Event>

Looking up what this means it's apparently pretty generic.

I'm having the same exact issue. Was this ever resolved?

CM edit: removed shady link.

If Wild Hearts keeps crashing, try updating GPU drivers, disabling overlays, running as administrator, closing background apps, increasing virtual memory, disabling fullscreen optimizations, checking CPU/GPU temps, using windowed mode, and checking Event Viewer for errors. If the issue persists, check Steam forums for known bugs. Hope this helps! 

Hi there,

Sorry about the crashes! Try these steps:

1. Update your graphics drivers.
2. Run the game as Administrator.
3. Turn off overlays (Steam, Discord, etc.).
4. Close background apps.
5. Reinstall Visual C++ Redistributables.
6. Check for game updates.

If nothing works, contact the game’s support team with your system specs and crash logs. Hope this helps!

CM edit: removed shady link

Thank you!

It sounds like you’ve already tried some solid troubleshooting steps, but here are a few additional things to check:

First, ensure your graphics drivers are fully updated. Your RTX 4070 SUPER is running driver version 32.00.15.6636 (dated 2024-12-03). It's recommended that you visit NVIDIA's website to confirm that you have the latest version optimized for your GPU.

Next, check your display settings—disable HDR if it’s enabled, as your monitor doesn’t seem to support it. Also, check if you can set a single default playback device in Windows to avoid conflicts with multiple audio outputs, like NVIDIA High Definition Audio or your Yamaha AG06/AG03.

If the crashes persist, try increasing your system’s virtual memory (page file) or enabling Hardware-Accelerated GPU Scheduling under Settings > System > Display > Graphics Settings in Windows. Disabling overlays (GeForce Experience, Discord, Steam) can also help.

Lastly, if none of this resolves the issue, check the Event Viewer under Windows Logs > Application for error messages tied to the crashes. If you could share those, that would be great.

Let me know how it goes.

ok