Forum Discussion

5 years ago

Solved

Bought EA Play on Steam (12 mnths) and want to upgrade but not lose money.

My steam account is linked to my EA account but my account shows no active Play account in my EA profile. I want to upgrade to PRO ready for FIFA 21 but don't want to lose the money I have already paid.

EA_Darko
5 years ago
Hey all, our membership is available on each platform for $4.99, or regional equivalent. There is no cross platform subscription at this time. As such if you wish to use EA Play on different platforms then you will need an active membership on each.

Darko

5 Replies

CarbonCarl
Hero (Retired)
5 years ago
Hi @PrioryJones

Unfortunately your Steam EA Play subscription is separate to Origin and EA Play Pro is only available on Origin.

The only option you really have is to try and cancel your EA Play subscription through Steam so you can purchase EA Play Pro on Origin if that's what you wish to do.
harisorigin
5 years ago
EA sports is the worst service considering customer satisfaction. Not flexible to purchase for an Indian customer.
EA_Darko
Community Manager
5 years ago
Hey all, our membership is available on each platform for $4.99, or regional equivalent. There is no cross platform subscription at this time. As such if you wish to use EA Play on different platforms then you will need an active membership on each.

Darko
Guszilla257
5 years ago
I have the same problem.. I got EA play through Steam and now if I need to upgrade to Pro I lose my 20 pounds.
How can we fix this?
SpecOpMemo
5 years ago
Options: Try to start a refund on Steam, they may not offer it, since it is of no benefit to them to cancel EA Play on Steam where they take a percentage of the fee.
If it is unsuccessful, just wait a month or a year and then go to your subscriptions and cancel, then buy in Origin EA Play Pro.