Forum Discussion

gleniu87's avatar
gleniu87
4 years ago

Child account, Xbox Game Pass Ultimate and EA Play

Hi, my child has an Xbox/Microsoft child account with Game Pass Unlimited. He was using EA Play before it became available in GPU. He was using it on Xbox One without a single issue. Today he wanted...
pc
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
4 years ago

Hey @petehauge if the account is not able to access the features due to being a child account then you will need to wait till such time as the account is able to age up.

Our live support team will be able to provide more information in relation to this.

Darko

rrorge's avatar
rrorge
3 years ago

So what you are saying is that a child account cannot use the EAplay Subscription that they get through Game Pass ultimate?

  • bullet24za's avatar
    bullet24za
    3 years ago

    We have the same problem, we have a XBOX Ultimate account and linked it to my sons ea so that he can play the games that XBOX says he can redeem for free, but when you are in the EA app the Library is completely empty. Annoying as hell.

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