Forum Discussion

gleniu87's avatar
gleniu87
4 years ago

Child account, Xbox Game Pass Ultimate and EA Play

Hi, my child has an Xbox/Microsoft child account with Game Pass Unlimited. He was using EA Play before it became available in GPU. He was using it on Xbox One without a single issue. Today he wanted...
pc
fnatic1980's avatar
fnatic1980
9 months ago
@fnatic1980 ...........EA kid account made via XBOX app has some email, but this is in some sense selfcreated "[edit: email address removed]" - we dont have access to this email, even we don't have full name of it.
MaxPowers2k's avatar
MaxPowers2k
8 months ago

I just want to add to this, I Actually contacted EA support, and guess what, THEY WILL NOT TELL YOU THAT YOU CANNOT USE A CHILDS ACCOUNT OT PLAY GAMES, they will try to * anyhting and try to troubleshoot blah blah blah, BUT THEY KNOW, they rather waste out time then straight out say, hey if you are not 14 or whatever your account is USLESS! but we will take your money while you try to troubleshoot this issue. It is 100% a SCAM. 

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