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Pollen-Samantha's avatar
Pollen-Samantha
3 years ago
Solved

EA app doesn't detect my EA Play

EA Desktop app doesn't detect that I'm already an EA Play member, can't add games to library - error code 57202
pc
  • General_PapaBea's avatar
    General_PapaBea
    3 years ago
    @Pollen-Samantha It's an ongoing issue. The only real solution I've found so far is to not play and wait for EA to fix itself... again.
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago

HI @leeg3009uk What is the error message you get when trying to instal via the GamePass client?

Also when you have a moment can you run through the following...

fifarunfakuea's avatar
fifarunfakuea
3 years ago

@EA_Illium any other tips please to fix the issue, i get no spicifc error i just cant open games from ea play (its says i am not subscribed).

Note: i cleared cache didnt work, that just made the game also disapear from my Xbox app on pc.

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago
    @fifarunfakuea We did have a recent issue with EA App that should now be clear can you restart the clients and test once more in case this was connected to the issue we previously saw reports on?

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