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Conerow's avatar
Conerow
New Novice
4 years ago

EA Play 3 months for price of 1 not applied

On the official EA Play website it says the following: Save big* on 3 months of EA Play**! Now until Feb 8, 2022, new members can get three months of EA Play for the price of one! After your initial...
pc
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
4 years ago
@Sirgji To confirm did you get ~$15 on the subscription once you purchased it? If so I would recommend reaching out to Microsoft support charged for their platform go through their payment system.
  • Conerow's avatar
    Conerow
    New Novice
    4 years ago

    No, i got charged only for 1 month of EA Play, which is 3,99€. But as i said, i'm told that i will be charged in one month, but your offer clearly stated that anyone who bought 1 month of EA Play would get 2 for free (3 for 1) and it's not the case here.

    • EA_Illium's avatar
      EA_Illium
      Icon for EA Staff (Retired) rankEA Staff (Retired)
      4 years ago
      @Sirgji Does it show you will be charged on your Microsoft account, or did the confirmation show it would only last for a month before being charged?

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