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scad55's avatar
scad55
3 years ago
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EA Play, F1 2021 PS5: Full game turned into Trial, cant play, cant dowload.

I have an ea play membership. Recently i ve dowloaded f1 2021 on my ps5.  Which is the full game.  Suddenly game shut down and couldn’t open the full game. Asked me to buy the full version on full pr...
console
  • EA_Darko's avatar
    EA_Darko
    3 years ago

    Hey all, can you check your console and see if the full game is showing up for you now.

    Accepting as solution for visibility.


    Darko

scad55's avatar
scad55
3 years ago

Hello, i talked with psn and they say, they can see the reciept which we bought the full game. But suddenly the game turned into trial and closed. Now anytime i want to re download the game, it automaticly dowloads trial and when i see f1 2021 on ea play game list it says full price.

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
3 years ago

Hey @scad55 we would not be able to assist with issues such as this as we would not have access to the PSN store or your account.

PSN support would be able to assist you in relation to this.


Darko

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