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scad55's avatar
scad55
4 years ago
Solved

EA Play, F1 2021 PS5: Full game turned into Trial, cant play, cant dowload.

I have an ea play membership. Recently i ve dowloaded f1 2021 on my ps5.  Which is the full game.  Suddenly game shut down and couldn’t open the full game. Asked me to buy the full version on full pr...
console
  • EA_Darko's avatar
    EA_Darko
    4 years ago

    Hey all, can you check your console and see if the full game is showing up for you now.

    Accepting as solution for visibility.


    Darko

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
4 years ago

Hey @scad55 I'm looking at it on my PS5 now and game is showing as part of EA play for me.


If you got the game through EA Play then we would not be able to give you a code for the game. 

If the game is showing as not being part of EA Play then this is something on the PSN side that we have no control over.

I'm not seeing other reports of this on here or elsewhere so it seems for the moment to be an isolated incident. 

PSN support would be the best point of contact for this, failing this you can speak with Codemasters support: https://www.codemasters.com/

Darko 

scad55's avatar
scad55
4 years ago

Okay thank you for your time and help. I will try to contact with them.

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Happy to help @scad55.

    Darko 

    • scad55's avatar
      scad55
      4 years ago

      when you have ea play and download the game, and your friend dowloads it from console sharing, can it be a problem?

      • scad55's avatar
        scad55
        4 years ago

        Also , we are in turkey, is it possible that we dont have the ea play discount in this region?

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