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scad55's avatar
scad55
4 years ago
Solved

EA Play, F1 2021 PS5: Full game turned into Trial, cant play, cant dowload.

I have an ea play membership. Recently i ve dowloaded f1 2021 on my ps5.  Which is the full game.  Suddenly game shut down and couldn’t open the full game. Asked me to buy the full version on full pr...
console
  • EA_Darko's avatar
    EA_Darko
    4 years ago

    Hey all, can you check your console and see if the full game is showing up for you now.

    Accepting as solution for visibility.


    Darko

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
4 years ago

Hey @scad55 it's still showing as included for me, have you spoken with PSN support to see if there is anything on their end that could be causing the issue you are seeing?


Dakro

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
4 years ago

Hey all, can you check your console and see if the full game is showing up for you now.

Accepting as solution for visibility.


Darko

  • 4Beyaz-Fil's avatar
    4Beyaz-Fil
    4 years ago
    @EA_Darko F1 2021 is fixed now but Mass Effect Legendary Edition, Madden 22 and It Takes Two are not fixed. These 3 games is showing 10 percent discount but must included in EA Play. Please fix that 3 games too.
    • EA_Darko's avatar
      EA_Darko
      Icon for Community Manager rankCommunity Manager
      4 years ago

      Hey @4Beyaz-Fil great to hear that F2 2021 is fixed, there have not been reports of issues with the other games.


      Darko

      • 4Beyaz-Fil's avatar
        4Beyaz-Fil
        4 years ago
        @EA_Darko I am EA Play member on PS5 in Turkey and i am reporting these 3 games that i mentioned my last post have the issues as F1 2021 had before. Please fix them too.
  • erykymc's avatar
    erykymc
    4 years ago

    Hey @EA_Darko I have still the problem tho. I am an ea play member but still game is opening with trial mode. What should i do?

    • mingocrktur2's avatar
      mingocrktur2
      4 years ago

      @EA_Darko same problem here F1 2021 fixed but it takes two, me legendary and madden not included in ea play...

      • EA_Darko's avatar
        EA_Darko
        Icon for Community Manager rankCommunity Manager
        4 years ago

        We have passed this on to the team, once we have an update I will let you all know.


        Darko 

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