EA Play Pro - Subscription lapsed due to expired card (Grace period issue)

Hi everyone and Community Managers, I have been an active, continuous EA Play Pro subscriber on PC for years under the regional annual pricing plan (1000 TRY/year). My annual renewal date was September 19. Unfortunately, the credit card registered on my account had recently expired, which caused the renewal charge to fail. I was unaware of the payment failure until today, September 26, when my subscription was officially marked as "Expired." Immediately upon noticing this, I updated my account with a brand-new, active payment method. However, because the system had already triggered the cancellation, the client is now asking me to purchase a completely new subscription at the current global rate of $120 USD instead of renewing my existing grandfathered plan. I reached out to live chat support, but frontline agents were unable to assist with subscription reinstatement or billing exceptions. Since this was solely caused by an expired card date and I updated my details immediately after the grace period ended, I kindly ask a Community Manager or Billing Specialist to review my account. Is there any way to manually reinstate/restore my continuous annual EA Play Pro membership on my account? I would really appreciate any guidance or escalation to the billing team regarding this issue. Thank you in advance for your time and assistance.