Community ManagerHey Alps1907 , the only way to get a refund would be to get through our live chat: https://help.ea.com/customer-care/
What is the issue to contact live support, at what step are you stuck exactly?
Hi, i cannot pass through this and cantact with a real person.
”Our live advisors don't currently support this type of issue. Check out forums.ea.com. Post your issue if you don't find a solution. Otherwise, if you have more details, I can try helping again.”
Community ManagerThanks for the info!
Ok, don't hesitate then to change the contact options. If you pick options related to account issues, it should let you contact an advisor. Don't worry, you'll be able to explain your issue when you get in touch with someone.
