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robbiebo510

Not applicable

5 years ago

Solved

I can’t purchase ea access on my ps4

everytime I try to purchase ea play on my ps4 nothing but a error code shows up

console

Straatford87
5 years ago
@robbiebo510

Hi there,

Just checking-in. Hope all is good for you now.

If you are still receiving errors while trying to make purchases on your PlayStation 4, please browse the Billing & Payment related section on the PlayStation support website:

https://support.playstation.com/s/billing-payments?language=en_US

CarbonCarl

Hero (Retired)

5 years ago

Hello @robbiebo510

I would first try unplugging your power cable and waiting a minute or two and then boot up the PS4 and see if that solves your issue.
If not you could try signing out of your EA account on your PS4 or resetting the password, if that still fails go to your EA account in a browser and unlink your PS4 from your account and then re-link it.

https://myaccount.ea.com/cp-ui/aboutme/index

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I can’t purchase ea access on my ps4

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