Forum Discussion

New Novice

4 years ago

Solved

I cannot purchase an ea play subscription on my ps5

Everytime I've tried it just doesn't not work and says an unidentified error occurred please try again in a few moments this has been a problem for months now

console

EA_Blueberry
4 years ago
@dezbryantfan88 Hey, just wanted to check in.

Did that work?

EA_Blueberry

Community Manager

4 years ago

@dezbryantfan88 Hey, just wanted to check in.

Did that work?

Cloutlord1560

Not applicable

4 years ago

Same problem and nothing works I can buy anything but a ea play membership one month or year

arefixed
Not applicable
4 years ago
i have the same issue. i have subscribe EA Play on PC. As I buy a new ps5, I try to subscribe on ps5. but this error occurred.
- 100pVRX
  Seasoned Novice
  4 years ago
  Same problem for me. I can buy anything except EA play.
  - EA_Blueberry
    Community Manager
    4 years ago
    @100pVRX
    
    Hey there. Question for you, have you tried reaching out to PlayStation Support to see if there is anything on the PSN account preventing you from purchasing it? Although EA Play is our service, the transaction itself goes through the PlayStation account through PlayStation's marketplace.