Forum Discussion

Dezbryantfan88's avatar
Dezbryantfan88
New Novice
5 years ago
Solved

I cannot purchase an ea play subscription on my ps5

Everytime  I've tried it just doesn't not work and says an unidentified  error  occurred please try again  in a few moments this has been a problem for months now 
console
Cloutlord1560's avatar
Cloutlord1560
4 years ago

Same problem and nothing works I can buy anything but a ea play membership one month or year 

  • arefixed's avatar
    arefixed
    4 years ago

    i have the same issue. i have subscribe EA Play on PC. As I buy a new ps5, I try to subscribe on ps5. but this error occurred. 

    • 100pVRX's avatar
      100pVRX
      Seasoned Novice
      4 years ago

      Same problem for me. I can buy anything except EA play.

      • EA_Blueberry's avatar
        EA_Blueberry
        Icon for Community Manager rankCommunity Manager
        4 years ago

        @100pVRX 

        Hey there. Question for you, have you tried reaching out to PlayStation Support to see if there is anything on the PSN account preventing you from purchasing it? Although EA Play is our service, the transaction itself goes through the PlayStation account through PlayStation's marketplace. 

About EA Play

Discuss the EA Play subscription for PC and console in this community forum, read guides, and get help with your issues.3,403 PostsLatest Activity: 2 hours ago