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fighter-501's avatar
4 years ago

No C&C The Ultimate Collection on EA Play with Xbox GamePass Ultimate

Hi,

I use EA Play with Xbox GamePass Ultimate via EA Desktop on PC.

Problem: Command & Conquer The Ultimate Collection is not availble. Can not find it via Xbox app and the EA Desktop app.


Strange thing is: Command & Conquer The Ultimate Collection is availble in the normal EA Play Subscription (without Xbox Gamepass)

But both are called "EA Play", so it's the same "subscription" but it's not?

I really want to play the games which are included in Command & Conquer The Ultimate Collection, but I can not.

I'm not gonna pay €4 /month for EA Play seperatly only for C&C games.

More people with this problem?

Like exact same or with diffrent games?

I hope EA can fix this...

Kind regards,

Johan Schouten

9 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey @fighter-501 the game library on EA Play differs from platform to platform, as you are accessing it from Game Pass Ultimate then you will have a different library from EA Play on Origin.

    You can find more info as to what is available on each platform here: https://www.ea.com/ea-play

    Darko

  • Wow, that's really greedy of EA...

    Maybe they should NOT call it the same name..

    And about the link... misleading

    Yes, I use gamepass on PC and Xbox series S, BUT... PC and Xbox are not the same

    The website says:

    • Xbox One
    • Playstation 4
    • Steam
    • Origin
    • EA Play Pro

    Yeah, what about PC?

    You cannot call a PC with the Xbox app a "Xbox One"

    So, if I want to play C&C I have 2 dumb options which I won't do:

    • Paying for the game
    • Paying €4 extra /month 
  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey @fighter-501 our membership is available on each platform for $4.99, or regional equivalent. There is no cross-platform subscription at this time. As such if you wish to use EA Play on different platforms then you will need an active membership on each.

    As EA Desktop is in Beta then certain games may not be available at the minute. 

    Darko

  • Again.. I use EA Play WITH Xbox gamepass -.-

    Which I USE on 2 different platforms: PC and Xbox 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    4 years ago

    As I said above @fighter-501 the games available to you will differ based on platform and membership, if you have EA Play through Game Pass Ultimate then you may not have access to some games that are available on Origin through EA Play.

    Darko 

  • And the reason if of course: obvious

    Because EA only want money and EA only gives about money. 😉

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey @fighter-501 when posting on AHQ please do so in a polite and constructive manner. 


    Darko 

  • So, you basically censoring me?

    I only said a fact about EA...

    Nothing more than that.

    But I have my answer about EA Play and C&C 😉

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey @fighter-501 I'm going to lock this thread as there is nothing more that we can do to assist you on AHQ.


    Darko

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