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e606787df989ec1's avatar
e606787df989ec1
17 days ago

Poor EA Play subscription management experience

I just figured out EA has been billing me for a duplicate EA Play subscription on one account for at least 15 month.  That is a really bad customer experience. I added Xbox game pass ultimate to my ...
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EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
17 days ago

Hello there, 

I'm sorry to hear you've been charged twice for an EA Play subscription. If you would like to cancel the subscription, please see the following article: How to cancel an EA Play membership

If you would like to request a refund, please contact EA Help Support for further assistance. 

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