There was a problem validating your EA Play subscription

Good afternoon, I'm trying to play the 10-hour trial version of EA Sports FC 25, it tells me to start the evaluation, everything normal, but when I go to the main menu, the message "A problem occurred while validating the status of your EA Play subscription. Please try again" appears and I press advance and the game closes, I've already uninstalled the game, I went to Xbox support, here at EA support and no one was able to solve this problem, I don't know what to do anymore, I want to play EA SPORTS FC 25, I have an active EA Play subscription (Through Xbox Gamepass Ultimate), my 10-hour trial of EA FC 25 hasn't ended, so much so that the message "Enjoy your evaluation" appears as soon as I start the game, and I also tested two other games in the 10-hour trial, NHL 25 and EA College Football 25, and both worked normally, only EA SPORTS FC 25 does not advance to the main menu.