So I have been trying to contact EA for help all morning. It says that their phone hours are "8am - 11pm UTC from monday to saturday" which is 3am - 6pm my time.However, it is 10am right now (i tried all day yesterday and then this morning) and there is no way for me to contact them? It just displays that message but no phone number? I tried to live chat only to be told that there is "no phone number" which I don't think is true.What is the phone number for ea support? I 'requested a call' like it said as well and it said they would call me in 0 minutes which was 20 hours ago.

Hey @BOARD_MY_OCTRAIN, for issues such as this you will need to speak with one of our support advisers who will be able to advise you further. You can contact EA Help via the EA Help website. Detailed instructions on how to use the EA Help service can be found here. Darko

what is ea support phone number? | EA Forums

16 Replies

EA_Darko
Community Manager
4 years ago
Hey @BOARD_MY_OCTRAIN, for issues such as this you will need to speak with one of our support advisers who will be able to advise you further.

You can contact EA Help via the EA Help website. Detailed instructions on how to use the EA Help service can be found here.

Darko
dkayg
2 years ago
But what do you do when it does not give you the option for live support or chat support?
I have followed the detailed instructions sent my representatives and the instructions of how to contact EA help. But my screen never gives me the chat option, only the email us option - WHICH I HAVE DONE 16 TIMES - with a different representative every time who do not read the previous resumed messages or even the current message. If they did read, they would not reply with such generic "I'll do my best to help you" when they don't even address the issue at hand. They just ask to post in the forum (already done), validate my login (already done 3 times), email screenshots of in-app purchases and email receipts of in-app purchases (already sent 6 times). Yet they did do not even address my the issue at hand. The game did not award me prizes i achieved my purchasing donuts.
I would like to speak to someone, I have asked them multiple times to contact me with my contact info in the message with no success. The help page NEVER GIVES ME AN OPTION for live chat or other support contact options.

So what do I do in that case?
LegendOfSaria
2 years ago
i am having the same issue. passed onto 4 different representatives who say the same thing completely ignoring my email and attachments.
captainbruh423
2 years ago
@dkayg did you manage to find a phone number?
bobbi99224
2 years ago
i have searched high and low for a phone number how did u talk to 4 i cant find one?
Sanebound
4 months ago
Honestly this company rips people off every single day they want ur money and u to get false ban then u spend more money. They don’t give a * about you at all and they make this very clear. I can’t even get a response if my ban is temp or permanent when I did * nothing wrong at all. Honestly * EA
jesima118t
3 months ago
Can send the number for me please
jackcrimshaw
3 months ago
no EA only is interested in screwing over there customers iv tried every thing to get real help and not the same BS. So I will never buy another EA game...ever.
KingLewy4
2 months ago
i’ve been trying to get a case resolved for months now and i can’t even create a new chat on the support page i keeps having me resubmit the same information
flovaldivia7
2 months ago
HI, ive read every page but there isn’t anyone with the same issue as me, I havent received the email with the security code to try to change my password, ive tried for over a week now. I really hope someone can help me