EA SPORTS FC™ Play test survey code

I did the recent play test    And I completed the survey then it asked me to select one free game title for my contribution. And said I would receive the game code within ten days . 

And still I've received nothing at all and it's day 9. Has anyone else had this same problem. 

And does anybody know the email address the game codes are sent by .

And if anyone from ea is monitoring these messages can they provide me with an explanation and how to ge

I've been waiting as well. Not a single but of guidance from them its been so vague.

I’m the same , sent 3x emails and not even and reply to acknowledge the query , try the following ; 

playtesting@ea.com

Hopefully they will sent out some communication today.

Hello.
I  am a ln EA Playtester..

I entered the last FC Club pre-alpha and completed it.

After I got an email from EA asking for feedback about the playtest, I completed the survey (provided from a third party company called Aclhemer) and was told in it that I could choose an EA Game to be gifted a game code..

I chose the game (BF6 pc version) but never got the game code gift.

after some days waiting I contacted the EA support team that were totally unable to understand and solve the issue. They even asked me to contact my self the third party provider for EA, and ask about the issue.

after getting back to support chat, the support person told me to write in EA Foruns so a manager could read my case and provide the proper support to my case.

In the FC 26 forums my thread was marked as solved after the manager answered that I needed to get back to general support again.

After gettign another case opened, the supporter gave me the link to this EA Playtesting discussion so i could solve my issue.

I add that my issue was not receiving the email with gift game code.

Best regards.

I have the same (although asked for bf6 for xbox)

Survery says 10 days (which it has been)

Same

Any EA manager can add an answer to this issue ?

At the time of this reply the 10 days period has expired, so its obvious there is an isue to solve. Otherwise we playtesters can be sure that the company or its third party providers, are simply lying to us.

As i can read in this playtest discussion forum, another playtester had the same issue.

This is an awful image of the company, where we are arguing over a gift game code.... and where the cost of it must be marginal to a company like EA.

Hi everyone,

I participated in the EA SPORTS FC Pre Alpha Playtest and successfully completed the survey on November 8th.

The instructions stated that a game code would be sent within 10 days of survey completion. It has now been over 10 days, and I have not received the code via email, 

Details:

• Playtest: EA SPORTS FC Pre Alpha
• Survey Completed: Nov 8th
• Platform: PlayStation 5
• Issue: Missing game code reward (FC 26 PS5)

I have a screenshot of the "Thank You" confirmation screen from the survey

Could a Community Manager please advise on the status of these codes or if there is a delay with this specific wave?

Yeah everyone is on the same situation. Would be nice to hear anything from EA regarding this...

Amazing to see the growing number of playtester in this same situation and the duration of the SILENCE from EA Support about this issue.