I can't believe I took 5 days to complete 5 laps of Baku. It just crashes after 2 mins or 2-3 laps of game time, it crashes all the time I tried to play the game. Simply stops and crashes back to desktop. Nothing on the event viewer, all my drivers are up to date (GPU, Windows 10 updates). I have absolutely no idea what to do now, tried all possible solutions given on the internet. Did a clean boot, uninstalled and installed back, stopped all background processes, someone help me please. Such a frustrating thing to say that I can't play this game more than 2 mins. Is there a working solution for this problem????PC Spec : 7600x, RTX 4070, 32GB RAM, Win 10

@Hegde_Prahlad wrote:Hey, @EA_rephii Thank you for replying, Here is the DXDiag report attached, let me know if you want anything else. Today also game crashed several times. Really hoping to get solution here.Sorry for the delay in reply.Please add your mainboard model (not in dxdiag). thanks.(MSI) PRO B650-P WIFI?You may find this thread useful. I don't think that it's the Championship Edition has any bearing really. Try to select your default audio device.

UEFI v1.72b (Only if mobo model is correct!). Suggest loading setup defaults and saving if you have not done this since upgrading.You should be able to set XMP and Secure Boot. fTPM should be enabled. HVCI can be enabled (in Windows, it will be enabled automatically on a clean install, switch it on in Device Security in Windows Defender).Your CPU and GPU support Resize BARDownload v5 chipset driver you already have the latest studio driver (536.40). Download DDU then enable the safe mode switch.Uninstall any v2, v3 or v4 driver from Add/Remove Programs. Disconnect internet. Restart.DDU Nvidia Driver in Safe mode, restart in normal mode.Install v5 chipset driver then reinstall Nvidia Driver, you have the AMD onboard iGPU enabled, install the driver here (23.7.1), rebooting as prompted.Connect internet.Delete the hardware_settings_config.xml from your %SystemDrive%\Documents\My Games\F1 23\hardware_settings Verify Steam files and launch the game. Good luck!

@SteveJackson Yes you are right, the motherboard I'm using for my current PC is "MSI PRO B650-P WIFI". Sure I will go through the thread.

@SteveJackson Yes mobo is correct (MSI PRO B650-P WIF).Sure I will go through the steps you have suggested, thank you very much !! I will keep you update here on the results. Thanks again!

Hey @SteveJackson Sorry for the delay in response, I was away from my PC for a week due to work.I followed what you suggested, updated the BIOS (MSI PRO 650-P WIFI) to latest v1.72b. Secure boot, fTMP 2.0, resize BAR were already enabled.I enabled the HVCI, did the DDU on Nvidia drivers in safe mode and re-installed both Nvidia latest drivers and AMD (23.7.1) in normal mode.I already had the v5 chipset drivers and upgraded it to latest. Deleted the hardware settings config file, verified the steam files and tried my luck on the game. STILL I have the crash, worse than before, game crashes as soon as I open any mode now.I also tried disabling all the audio devices except the one I use (my headphone), no luck here as well.I did not the set the XMP as I had faced issues when it was set to profile 1 before. Here is my latest dxdiag report and link for updated hardware setting files if needed, also I have attached HWinFO screenshot as well. I use the Thurstmaster T150 Pro wheel setup to play the game. And now other games were also crashing (Fall guys, assassin creed but not always like F1 23)I really need help in this, as frustrated to see the crash every time I launch the game.Hardware setting files

F1 2023 championship edition game crashes all the time

15 Replies

EA_rephii
EA SPORTS FC™ Team
3 years ago
Hey @Hegde_Prahlad,

Could you please send us a DXDiag report, so we can take a look at that?

https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
Hegde_Prahlad
3 years ago
Hey, @EA_rephii
Thank you for replying, Here is the DXDiag report attached, let me know if you want anything else. Today also game crashed several times. Really hoping to get solution here.
Sorry for the delay in reply.
DxDiag.txt122 KB
Hegde_Prahlad
3 years ago
Any updates? @EA_rephii
EA_rephii
EA SPORTS FC™ Team
3 years ago
Hey @Hegde_Prahlad,

Sorry for the delayed response. To double-check, could you also provide us your hardware settings. You can find them under: C:\Users\YOURPC\Documents\My Games\F1 23\hardwaresettings

Could you upload your two .xml files here, so we can take a look at that?

Thanks!

-rephii
Hegde_Prahlad
3 years ago
Sure @EA_rephii
Here is the google drive link to access those 2 hardware settings files from my system.
F1 23 Hardware setting files
I was not able to upload those 2 files either as .xml type or as .txt type, because I get unsupported extension error and doesn't allow me to submit the reply. hence the drive link.
Let me know if you need anything else.
Thank you.
SteveJackson
Hero (Retired)
3 years ago
@Hegde_Prahlad wrote:
Hey, @EA_rephii
Thank you for replying, Here is the DXDiag report attached, let me know if you want anything else. Today also game crashed several times. Really hoping to get solution here.
Sorry for the delay in reply.
Please add your mainboard model (not in dxdiag). thanks.
(MSI) PRO B650-P WIFI?
You may find this thread useful. I don't think that it's the Championship Edition has any bearing really. Try to select your default audio device.
SteveJackson
Hero (Retired)
3 years ago
UEFI v1.72b (Only if mobo model is correct!). Suggest loading setup defaults and saving if you have not done this since upgrading.
You should be able to set XMP and Secure Boot. fTPM should be enabled. HVCI can be enabled (in Windows, it will be enabled automatically on a clean install, switch it on in Device Security in Windows Defender).
Your CPU and GPU support Resize BAR
Download v5 chipset driver you already have the latest studio driver (536.40). Download DDU then enable the safe mode switch.
Uninstall any v2, v3 or v4 driver from Add/Remove Programs.
Disconnect internet. Restart.
DDU Nvidia Driver in Safe mode, restart in normal mode.
Install v5 chipset driver then reinstall Nvidia Driver, you have the AMD onboard iGPU enabled, install the driver here (23.7.1), rebooting as prompted.
Connect internet.
Delete the hardware_settings_config.xml from your %SystemDrive%\Documents\My Games\F1 23\hardware_settings
Verify Steam files and launch the game. Good luck!
Hegde_Prahlad
3 years ago
@SteveJackson Yes you are right, the motherboard I'm using for my current PC is "MSI PRO B650-P WIFI". Sure I will go through the thread.
Hegde_Prahlad
3 years ago
@SteveJackson Yes mobo is correct (MSI PRO B650-P WIF).Sure I will go through the steps you have suggested, thank you very much !! I will keep you update here on the results. Thanks again!
Hegde_Prahlad
3 years ago
Hey @SteveJackson Sorry for the delay in response, I was away from my PC for a week due to work.
I followed what you suggested, updated the BIOS (MSI PRO 650-P WIFI) to latest v1.72b. Secure boot, fTMP 2.0, resize BAR were already enabled.

I enabled the HVCI, did the DDU on Nvidia drivers in safe mode and re-installed both Nvidia latest drivers and AMD (23.7.1) in normal mode.
I already had the v5 chipset drivers and upgraded it to latest. Deleted the hardware settings config file, verified the steam files and tried my luck on the game. STILL I have the crash, worse than before, game crashes as soon as I open any mode now.
I also tried disabling all the audio devices except the one I use (my headphone), no luck here as well.

I did not the set the XMP as I had faced issues when it was set to profile 1 before. Here is my latest dxdiag report and link for updated hardware setting files if needed, also I have attached HWinFO screenshot as well.
I use the Thurstmaster T150 Pro wheel setup to play the game. And now other games were also crashing (Fall guys, assassin creed but not always like F1 23)

I really need help in this, as frustrated to see the crash every time I launch the game.

Hardware setting files
DxDiag.txt119 KB