@ItsKoolest wrote:Thanks for the reply - I've tried with crossplay both on and off already, and already only use windows defender, no AV, and I don't normally use any VPNs, those were just a reccomended solution. I added a screenshot and a text file of the dxdiag as I wasn't sure which you'd need, but hopefully one of those does the trick. I'm not great with tech stuff so let me know what to do from here if you can, thanks.
Mainboard make and model not in the dxdiag, please specify.
@ItsKoolest wrote:Also for extra context, I can't create my own session in multiplayer - it just says "Creating session" forever until you get bored, but I can see multiplayer/online times in time trial, both for steam friends and all other players. that might not be helpful but I thought I'd share just in case
Sound like a firewall issue. Have you EVER had third party AV because sometimes, well.... they just don't uninstall cleanly. Use a removal tool from the vendor (Norton etc.)
Also if the VPN is misconfigured or similarly not removed properly, this can also be a problem.
Ok, I've added a screenshot that should show the full model info, like I say I'm not great with tech stuff so this was the only way I could find it, if I need to do something else then some instructions would be greatly appreciated. I also don't believe this computer has ever had any 3rd party AV, in the second SS you can see none are listed under virus and threat protection and I don't recall ever setting one up. As for the VPN, I do have two installed currently, however this issue only started a couple of months after I bought and started playing the game, at which point I already had one of the VPNs for over a year, and hadn't yet installed the second, so I'd be skeptical to say they're part of the problem, but I can uninstall them if you still think it could help. Thanks again for the help.
Further update - I’ve also tried being invited to a game by a friend, updating to windows 11, moving my game back to the built in hard drive and disabling all firewall through settings, and again none of which made any difference. There’s an event on the game that I’d like to take part in tomorrow, so if you have any more ideas for me to try before then (short of a clean windows install) then let me know as soon as possible, thanks.
@ItsKoolest wrote:Ok, I've added a screenshot that should show the full model info, like I say I'm not great with tech stuff so this was the only way I could find it, if I need to do something else then some instructions would be greatly appreciated. I also don't believe this computer has ever had any 3rd party AV, in the second SS you can see none are listed under virus and threat protection and I don't recall ever setting one up. As for the VPN, I do have two installed currently, however this issue only started a couple of months after I bought and started playing the game, at which point I already had one of the VPNs for over a year, and hadn't yet installed the second, so I'd be skeptical to say they're part of the problem, but I can uninstall them if you still think it could help. Thanks again for the help.
Run HWiNFO and post a screenshot of the summary screen.
The MSINFO32 still shows the same as the dxdiag, 'System Manufacturer' 'System Product Name', the OEM hasn't been careful enough to include their brand or the board name.
Here's mine (showing what is filled in)
OK let me know if this is correct
@ItsKoolest wrote:OK let me know if this is correct
https://www.asus.com/support/FAQ/1012815/
it's a lot more up to date.
Now you have the support page link (first link for UEFI) you can also install the Realtek audio driver and remove Voicemeeter (can cause crashing).
The WER is erroring on the Nord-VPN service, so again I'd look at removing the VPN.
I noticed the TP-Link WiFi adapter, please use an Ethernet cable not WiFi (consider Powerline adapters if you can't run a cable to your PC). I'm not going to look for a WiFi driver.
I've been having the same problem and I've been following everything you said to do and nothing worked
Can you help me?
