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pardizzone's avatar
pardizzone
Seasoned Novice
3 months ago

Game crashes to desktop after finishing any race in F1 World

Have been playing on my older Alienware desktop with a 2080 Super with zero issues. Bought a new Alienware desktop that has a 5080 in it and every time that I complete a race in "F1 World" it will crash to the desktop when it goes to show the podium walk transition. Same spot every time. Straight to the desktop with no error message and nothing in Event Viewer.  If I go back to my old machine, I can progress through "F1 World" without any crashes through each race (I completed the 3 races to unlock the others) and can see my progression on the new machine. But if I try a race on the new one after advancing it on the old one it still crashes at the same spot. This only happens in F1 World as I can start a career, and it doesn't crash at all after any races. 

crashing
pc
progress issue
technical issues

14 Replies

  • pardizzone's avatar
    pardizzone
    Seasoned Novice
    3 months ago

    Just noticed the info you seem to request along with a DX Diag output.

    Product: F1 23
    Platform: PC
    Please specify your platform model: Alienware Aurora ACT1250
    Summarize your bug: Game will crash when transitioning to scene where winners are walking to podium after finishing any race in F1 World
    What is your 16 digit Report Code? AVTT-EHHV-STVX-DSDE
    What peripherals are you using? Please list the exact make and model. Logitech G920
    Can you please provide the name of your current internet service provider? FIOS
    Which area is the bug/glitch in? F1 World
    Steps: How can we find the bug ourselves? Complete any race in F1 world and it will crash during scene transition
    What happens when the bug occurs? Crashes to desktop with no errors
    What do you expect to see? I expect to see the drivers walking to the podium then getting my Podium Pass rewards

  • IVoIVame's avatar
    IVoIVame
    Seasoned Novice
    2 months ago

    I have exactly the same problem. I managed to extract the crash log and crash dump, but couldn't find any helpful information.

    Report code MPSB-TJHT-TPRE-RCSE

  • IVoIVame's avatar
    IVoIVame
    Seasoned Novice
    2 months ago

    I guess most likely it's an issue with RTX 5000 and the nvidia drivers.

  • pardizzone's avatar
    pardizzone
    Seasoned Novice
    2 months ago

    Thanks, that gets it working but hopefully it's addressed so it's actually fixed in a future driver release. That way, all the other apps will stop complaining about updating the driver now. 

  • realezza's avatar
    realezza
    Seasoned Newcomer
    2 months ago

    Same here. Rolling back to 572.83 worked for F1 World and Breaking Point, thanks IVolVame. I still didn't try the next released driver after 572.83. I'm really curious to check which driver release crashed the game on all animated scenes' transitions.

    Config: Ryzen 9 9950X3D, ASUS X870E CROSSHAIR HERO, ASUS ROG ASTRAL RTX 5090

  • pardizzone's avatar
    pardizzone
    Seasoned Novice
    2 months ago

    I have a case open with Nvidia for this, and it was just escalated yesterday after I submitted more info and video of the issue. Hopefully they fix it in the next release of their Game Ready drivers as I hate having to run the older one just for this game.

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