Solved
payment successful but no pitcoin in game
initially i had 1000 pitcoin then i bought 2 more times each 2000 pitcoin but my balance is still 1000 even though i paid in full. the money in the account has been deducted. now i cant figure out how to refund the money i spent for nothing
If you had not received items, you will need to raise a support ticket https://help.ea.com/en/
