Game crashes since the latest update 1.16 (PC)

Same issue. Im on PC. Game crashes after 30 seconds of loading the menu. It's only happened after patch 1.16 

report code CDKV-SXKR-DESB-KTXD

did you find a fix im having the same problem 

tried everything 

Hey everyone,

Thanks for reporting this. Can you please try deleting your hardware settings file as explained in this post: Unexpected Graphical Issues 🛠️ Troubleshooting Steps

If the problem persists, please share with us the following information: 

DxDiag: How to gather information on your PC using DxDiag
Report Code: Instructions on this thread

Hardware settings XMLs: 

• user > documents > my games > F1 24 > hardwaresettings
• right-click the game in Steam > Manage > Browse local files > F1_24.exe.[number].running (please, rename this last file as .txt to be able to upload it)

Hi @EA_cuervo , thanks for reaching out.

The troubleshooting steps don't help unfortunately. The game struggles to connect to the internet services and automatically closes.

Code: ETJE-CDSE-EDPH-BRCD

Attaching the requested files.

Let me know if you need anything else.

edit: nope, the forum completely refuses to let me attach the XML files even though I've deleted the ".xml" and added ".txt". I've been trying for 15 minutes already, it shouldn't take this long. I have stuff to do. 

Uploading on mediafire https://www.mediafire.com/file/1xm1drsta55sgwp/hardware_settings_config.txt/file 

https://www.mediafire.com/file/tt8t8wbegd94v41/hardware_settings_info.txt/file 

@reon0890 Thank you very much for sharing these! I will pass the information on to the team.

I have the exact same problem ever since 1.16 prior to the last update game has been working flawlessly since released,

Now loads into splash screen then main screen tries to communicate with online services then everything Freeses up,

And dumps you back to the EA app,

What have they done sure now how to wreck a good thing spent 12 hours doing all the trouble shooting,

Exploit protection,

Rolled back graphics card drivers,

Fires walls,

updated every other driver windows, peripheral etc, unplugged everything from pc.

Tried running F1 2023 first,

Checked every setting known to man,

Deleted and reinstalled EA app (The game worked for a short period but only because the server was down for maintenance done a few time trial laps around Saudia Arabia as soon as the server came back online game was crashing again every time on start-up,

You need to release another patch to fix this mess,

CPU 13700K GPU 7900XTX so more than capable of running the game,

Wheel is simagic alpha base with fx wheel,

Fanatec V3 pedals,

Guys in our league, we have managed to fix it and it seems it is working for everyone. Add F1 game and EA anticheat to exclusion of your antivirus. Everything works fine after that.

Hi,

 Same issue with my friends F124 Game on Steam PC we have done all the troubleshooting (i.e reinstall, verify game files etc) nothing works we even deleted EA friends on the list as this was a known issue on F123 and still nothing works. Our last solution was to isolate account merging issues with EA and i have had him login on my account on his PC and he did not have any crashing issues/stuck in communicating to online services, the game worked fine then i tried to launch the game on my PC using his account then the errors have resumed for his account only and not mine. So was this a data merge corruption that may have happened? or Authentication error flaw on server end ? please help.

Note: My account when logged in either my pc or his works fine. My friends account when logged in on my pc or his ( stuck on communication to online services then crashes)

@EA_cuervo it's happening on Console to
Xbox Series X. 
FPS drops, stuttering, slow loading into any game mode. Time trial takes almost 5 mins to load as Connecting with online services just flashes on the screen. 

What even was this patch?