Game doesn't accept input, leaving me stuck at the splash screen unable to play.

Thanks for the clarification. The next step I'd take is to set up a new Windows User account and see if the game works there. This will give us a better idea if the problem comes from corrupted settings, conflicting files, or user-specific configuration errors

I have already tried setting up another admin user account. But I can try again if you need.

Ok. So I have set up a new user on my pc and tried to launch the game through it. Same issue, doesn't accept inputs. 

I then set up another as an admin to try, once again same issue, no inputs accepted.

On both accounts I tried controller and keyboard, plugging out and plugging in. All other troubleshooting methods previous basically. Still nothing. 

EA_cuervo

Hello?

Hello?

EA_cuervo

Hello?

EA_cuervo​ 

Hello?

EA_cuervo

Hello?

Any updates?

EA_cuervo​ 

I have followed those instructions and the game still won't accept inputs. 

EA_cuervo

Still there? 

I have followed the troubleshooting instructions and the game still isn't accepting inputs. 

What is the next step?