I've follow this solution already but after 3 files updated and press play , it shows the EA anticheat loading and after 100% it shut down . And again and again , keep looping but cant open the game

had this exact same problem, no matter if i restart pc, redownload f1, verify files or install the anticheat itself, doesnt fix

Sorry no dice EA_Barry. Turned off anti virus. Uninstalled and reinstalled anticheat. Rebooted. Turned off antivirus. Tried to start game. Nada. Still stops at the splash screen after trying to run anticheat.

same here, pretty much tried every solution posted online, so far no luck to run the game. i have been played this game since 2021, a bit disappointing this time. hope EA fix the problem asap.

I try already , it keep not working even did all the solution , what can i do ?

I can confirm that i have performed those things you've mentioned, and the behaviour is still the same.unfortunately my game still shows the anti-cheat splash and the result it still that the game returns to a closed state.at the time of each of the crashes, my windows application event log shows three specific errors from EAAnticheat, followed by a windows app crash for F1_24.exeI have submitted an "EA error reporter" report with the ID f8dd91aa-e0df-4b14-b47a-f66d3dbe23b6I do not have any kind of direct support ticket - though if i can posibly open one to have it investigated i can perhaps help by providing whichever logs will be helpful to you to troubleshoot. Please also find the three screenshots attached to this post showing the *exact* errors as copied in to this port below being.text dump of errors and system info below:ITEM 1:The description for Event ID 1 from source Application cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.If the event originated on another computer, the display information had to be saved with the event.The following information was included with the event:EAAntiCheatServiceFailed to obtain Origin directoryThe message resource is present but the message was not found in the message tableITEM 2:Faulting application name: F1_24.exe, version: 1.0.111.3948, time stamp: 0x66476d57Faulting module name: F1_24.exe, version: 1.0.111.3948, time stamp: 0x66476d57Exception code: 0xc000001dFault offset: 0x0000000006325b59Faulting process id: 0x4de4Faulting application start time: 0x01dab1ccf6841e9cFaulting application path: Z:\SteamLibrary\steamapps\common\F1 24\F1_24.exeFaulting module path: Z:\SteamLibrary\steamapps\common\F1 24\F1_24.exeReport Id: 59d0412b-3ed7-4ef3-a819-d71ff1d96cf7Faulting package full name:Faulting package-relative application ID:ITEM 3:Windows cannot access the file for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program F1® 24 Executable because of this error. Program: F1® 24 ExecutableFile: The error value is listed in the Additional Data section.User Action1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again.2. If the file still cannot be accessed and- It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted.- It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.4. If the problem persists, restore the file from a backup copy.5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance. Additional DataError value: 00000000Disk type: 0SYSTEMINFOMicrosoft Windows [Version 10.0.19045.4412](c) Microsoft Corporation. All rights reserved.C:\Users\<<REMOVED>>>systeminfoHost Name: <<REMOVED>>OS Name: Microsoft Windows 10 ProOS Version: 10.0.19045 N/A Build 19045OS Manufacturer: Microsoft CorporationOS Configuration: Standalone WorkstationOS Build Type: Multiprocessor FreeRegistered Owner: <<REMOVED>>Registered Organization:Product ID: 00330-80000-00000-AA448Original Install Date: 8/15/2020, 9:06:04 PMSystem Boot Time: 5/29/2024, 2:14:09 PMSystem Manufacturer: System manufacturerSystem Model: System Product NameSystem Type: x64-based PCProcessor(s): 1 Processor(s) Installed.[01]: Intel64 Family 6 Model 26 Stepping 5 GenuineIntel ~2668 MhzBIOS Version: American Megatrends Inc. Windows Directory: C:\WINDOWSSystem Directory: C:\WINDOWS\system32Boot Device: \Device\HarddiskVolume1System Locale: en-gb;English (United Kingdom)Input Locale: en-gb;English (United Kingdom)Time Zone: (UTC+00:00) Dublin, Edinburgh, Lisbon, LondonTotal Physical Memory: 12,278 MBAvailable Physical Memory: 5,343 MBVirtual Memory: Max Size: 67,278 MBVirtual Memory: Available: 58,017 MBVirtual Memory: In Use: 9,261 MBPage File Location(s): C:\pagefile.sysZ:\pagefile.sys<<REMOVED LIST OF PATCHES - BUT I AM UP TO DATE TO MAY 2024 AT TIME OF POSTING>>

Steam - Can't Open F1 24 | EA Forums

18 Replies

donks7581910
11 months ago
had this exact same problem, no matter if i restart pc, redownload f1, verify files or install the anticheat itself, doesnt fix
EA_Barry
Community Manager
11 months ago
@donks7581910 @1tsuki_OuO

Temporarily disable any antivirus or other security software.

Uninstall and reinstall EA anticheat as shown here:

https://help.ea.com/en/help/pc/ea-anticheat/

Retry after rebooting.

Thanks.
Connoriel
11 months ago
Sorry no dice EA_Barry. Turned off anti virus. Uninstalled and reinstalled anticheat. Rebooted. Turned off antivirus. Tried to start game. Nada. Still stops at the splash screen after trying to run anticheat.
LSXFF24
11 months ago
same here, pretty much tried every solution posted online, so far no luck to run the game. i have been played this game since 2021, a bit disappointing this time. hope EA fix the problem asap.
1tsuki_OuO
11 months ago
I try already , it keep not working even did all the solution , what can i do ?
evil_mercenary
11 months ago
I can confirm that i have performed those things you've mentioned, and the behaviour is still the same.
unfortunately my game still shows the anti-cheat splash and the result it still that the game returns to a closed state.
at the time of each of the crashes, my windows application event log shows three specific errors from EAAnticheat, followed by a windows app crash for F1_24.exe

I have submitted an "EA error reporter" report with the ID f8dd91aa-e0df-4b14-b47a-f66d3dbe23b6
I do not have any kind of direct support ticket - though if i can posibly open one to have it investigated i can perhaps help by providing whichever logs will be helpful to you to troubleshoot.

Please also find the three screenshots attached to this post showing the *exact* errors as copied in to this port below being.

text dump of errors and system info below:
ITEM 1:

The description for Event ID 1 from source Application cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
EAAntiCheatService
Failed to obtain Origin directory

The message resource is present but the message was not found in the message table

ITEM 2:

Faulting application name: F1_24.exe, version: 1.0.111.3948, time stamp: 0x66476d57
Faulting module name: F1_24.exe, version: 1.0.111.3948, time stamp: 0x66476d57
Exception code: 0xc000001d
Fault offset: 0x0000000006325b59
Faulting process id: 0x4de4
Faulting application start time: 0x01dab1ccf6841e9c
Faulting application path: Z:\SteamLibrary\steamapps\common\F1 24\F1_24.exe
Faulting module path: Z:\SteamLibrary\steamapps\common\F1 24\F1_24.exe
Report Id: 59d0412b-3ed7-4ef3-a819-d71ff1d96cf7
Faulting package full name:
Faulting package-relative application ID:

ITEM 3:

Windows cannot access the file for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program F1® 24 Executable because of this error.

Program: F1® 24 Executable
File:

The error value is listed in the Additional Data section.
User Action
1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again.
2. If the file still cannot be accessed and
- It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted.
- It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance.

Additional Data
Error value: 00000000
Disk type: 0

SYSTEMINFO

Microsoft Windows [Version 10.0.19045.4412]
(c) Microsoft Corporation. All rights reserved.
C:\Users\<<REMOVED>>>systeminfo
Host Name: <<REMOVED>>
OS Name: Microsoft Windows 10 Pro
OS Version: 10.0.19045 N/A Build 19045
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Owner: <<REMOVED>>
Registered Organization:
Product ID: 00330-80000-00000-AA448
Original Install Date: 8/15/2020, 9:06:04 PM
System Boot Time: 5/29/2024, 2:14:09 PM
System Manufacturer: System manufacturer
System Model: System Product Name
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
[01]: Intel64 Family 6 Model 26 Stepping 5 GenuineIntel ~2668 Mhz
BIOS Version: American Megatrends Inc.
Windows Directory: C:\WINDOWS
System Directory: C:\WINDOWS\system32
Boot Device: \Device\HarddiskVolume1
System Locale: en-gb;English (United Kingdom)
Input Locale: en-gb;English (United Kingdom)
Time Zone: (UTC+00:00) Dublin, Edinburgh, Lisbon, London
Total Physical Memory: 12,278 MB
Available Physical Memory: 5,343 MB
Virtual Memory: Max Size: 67,278 MB
Virtual Memory: Available: 58,017 MB
Virtual Memory: In Use: 9,261 MB
Page File Location(s): C:\pagefile.sys
Z:\pagefile.sys
<<REMOVED LIST OF PATCHES - BUT I AM UP TO DATE TO MAY 2024 AT TIME OF POSTING>>
EuGPa7910
11 months ago
I have a Fix for this problem
Download the EA Anti-Cheat installer run it click on repair and select your F1 24 game folder then it will repair you anti cheat files
I also tried uninstalling and reinstalling before that but the problem still occured.
Would be very happy if you could tell me iff it works for you
🙂
KanonenfutterAU
11 months ago
Omg this is a masterpiece.
Downloaed EAAntiCheatInstaller and all games which I can select from are games I already Uninstalled!!
Just have BF5 and F1 24 and can only selecte FC24, Madden24, BF2042, F1 23 ...
That's a joke imo.
For the future it would help to check Anticheat ONLY if you want to play online!
evil_mercenary
11 months ago
Unfortunately this doesn't make any difference for me
KanonenfutterAU
11 months ago
Solution!
I'm not used to look for workarounds since 2004.