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i also have gotten this message which is weird cause i got EA Play Pro
- EA_Mako3 months ago
Community Manager
Thanks for including the pics BobbyFCGMast! That's definitely a strange one to see if you have EA Play Pro, for sure.
Have you been able to try power cycling your router? If you pull the power for about a minute before plugging it back in, does that change things?
If you're still seeing the same, it may be worth changing your DNS before moving on to closing any other background applications just to make sure nothing's interfering. You can find steps for those as well as some additional troubleshooting on this page.
- BobbyFCGMast3 months agoNew Rookie
Hi there EA_Mako ive tried doing a power cycle, ive changed my dns around and also rebooted my pc to see if that did anything, went through additional troubleshooting but it keeps coming up with the same error message
- EA_Mako3 months ago
Community Manager
Thanks for giving that a shot BobbyFCGMast.
Can you try a full clean boot of your system at this point? That's a bit more involved, but would help rule out a few things so we can take a look from here.
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