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Lelebianconero7's avatar
Lelebianconero7
Seasoned Newcomer
3 months ago
Solved

F1 25 crashes after EA Javelin AntiCheat - black screen on launch, then crash

Hello,

I am creating this report because I have found several users experiencing the exact same issue and EA Support informed me that similar cases are currently being reported.

Problem:

F1 25 worked perfectly for approximately 55 hours of gameplay. Around 1-2 weeks ago the game suddenly stopped launching.

When I press Play:

  1. EA Javelin AntiCheat starts normally.
  2. The splash screen appears.
  3. A black screen is shown for 1-2 seconds.
  4. The game closes instantly without any error message.

System:

- Windows 11 Pro 24H2

- Intel i7-14700K

- NVIDIA RTX 5070

- Steam version of F1 25

What I have already tried:

- Reinstalled F1 25

- Reinstalled EA App

- Reinstalled EA Javelin AntiCheat

- Verified game files through Steam

- Updated Windows

- Updated GPU drivers

- Tested with peripherals disconnected

- Disabled Intel integrated graphics

- Ran system integrity checks

Nothing changes the behaviour.

Event Viewer has shown different modules during testing, including Intel graphics related modules and Logitech TrueForce SDK modules, which suggests the crash may occur during initialization rather than being caused by a specific device.

Important:

The game previously worked correctly on the same hardware and software configuration. No major hardware changes were made before the issue started.

I would like to know:

- Is EA aware of this issue?

- Is there an active investigation?

- Can affected users provide additional information to help identify the cause?

If other users are experiencing the same behaviour (EA Javelin AntiCheat -> black screen -> instant crash without error), please comment below with your system specifications.

Thank you.

2026 season pack
pc
  • EA_Aljo's avatar
    EA_Aljo
    3 months ago

    Thank you. Here are some suggestions. Launch the game after performing each step to see if it helped.

    • Repair EA AntiCheat. Go to F1 25\__Installer\EAAntiCheat and run EAAntiCheat.Installer.exe. Uninstall, AntiCheat then reisntall it and restart. Then, try launching the game again.


    Perform a Clean Boot of windows and temporarily disable the following:

    • Voicemod
    • OBS
    • Streamlabs
    • MSI Center
    • MSI Afterburner
    • RivaTuner Statistics Server
    • Discord overlay
    • GeForce overlay
    • Overwolf
    • RGB software


    Repair the game files by opening the EA App and going to Library > F1 25 > Manage > Repair

    Clear the F1 25 settings. Go to Documents\My Games\F1 25 and rename this folder to F1 25_Backup and launch the game again.

    Let me know what happens. Thanks!

10 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Hi there. Thanks for reaching out about the crashing you're facing. Can you get me a DxDiag report? Just attach it to  response. Instructions for gathering the report can be found in this article. 

  • Lelebianconero7's avatar
    Lelebianconero7
    Seasoned Newcomer
    3 months ago

    Hello, Thank you for your reply. I have attached the DxDiag report as requested. For reference, F1 25 worked correctly for approximately 55 hours on this same system before the issue started. The game now launches EA Javelin AntiCheat, shows a black screen for 1-2 seconds and then closes immediately without any error message. Please let me know if you need any additional logs, reports or information. Thank you for your help.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Thank you. Here are some suggestions. Launch the game after performing each step to see if it helped.

    • Repair EA AntiCheat. Go to F1 25\__Installer\EAAntiCheat and run EAAntiCheat.Installer.exe. Uninstall, AntiCheat then reisntall it and restart. Then, try launching the game again.


    Perform a Clean Boot of windows and temporarily disable the following:

    • Voicemod
    • OBS
    • Streamlabs
    • MSI Center
    • MSI Afterburner
    • RivaTuner Statistics Server
    • Discord overlay
    • GeForce overlay
    • Overwolf
    • RGB software


    Repair the game files by opening the EA App and going to Library > F1 25 > Manage > Repair

    Clear the F1 25 settings. Go to Documents\My Games\F1 25 and rename this folder to F1 25_Backup and launch the game again.

    Let me know what happens. Thanks!

  • Lelebianconero7's avatar
    Lelebianconero7
    Seasoned Newcomer
    3 months ago

    Quick update: I uninstalled MSI Center and Voicemod, rebooted my PC and reinstalled F1 25. The game is now launching correctly again. I can reach the main menu, load into a race session and drive without crashing. I will continue testing, but so far the issue appears to be resolved. Do you recommend contunuing to test for few days before reinstalling MSI Center and Voicemod? Also, since the game is now working correctly, would you recommend reinstalling the Season Pack? Thank you.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 months ago

    You're welcome to try installing MSI Center and Voicemod again, but most likely, you'll get the original issue again with crashing.

    You can try reinstalling the Season Pack. Just let me know if you have any issues.

  • IsaacDIboss's avatar
    IsaacDIboss
    Rising Newcomer
    1 month ago

    Reinstalling the AntiCheat worked for me! Thank you so much

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Great! Glad to hear it. Please reach out again if you have any other issues. Lights out and away we go!

  • calux783's avatar
    calux783
    Seasoned Newcomer
    1 month ago

    I've already tried repairing and reinstalling the anti-cheat, but the problem isn't fixed; I also verified the game files on Steam, and that didn't work either.

     

  • Rocha_Gold's avatar
    Rocha_Gold
    Rising Newcomer
    7 days ago

    I'm having the same issue. It started with the june update where the DLC was introduced. After that, the game couldn't launch. Now, 3 months later, i reinstalled the game in a new ssd and the problem still here. In the crash dumps the EAAntiCheatService appears as the problem but I couldn't manage to make it work. I've tried all the fixes involving Drivers or reinstalls but nothing worked. The fc 26 used to work but after I updated the javelin anticheat the problem extended to fc 26 too. Any other suggestions? I don't have overlays running or third party apps and completely reinstalled the game, anti cheat and launcher.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    7 days ago

    Hello, everyone. Please make sure you're on the most current version of Javelin AntiCheat. I'll also need the below session IDs. Go in to your Windows Registry to find the following details:

    Computer\HKEY_CURRENT_USER\Software\EA\AC

    Key: LastSessionId, provide the full string in the "Data" column

    Key: LastServiceSessionId, provide the full in the "Data" column

    It should look something like "1nplVHewuuDxiIy8ts3KSNzHJCgc8disxYKy99qYXTHdSBQY"

    Thanks!

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