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colauz's avatar
colauz
Seasoned Novice
9 months ago
Solved

F1 25 DOES NOT START

So 10 days ago i bought ea play pro wanting to play f1 25 and after installing it the first day the game was working, good for now but the next day when i tried to launch the game after the splash screen the game doesnt open, no error message no everything , tried everything possible uninstalled and reinstalled the game, run as admin. verify game files, tried uninstalling verifying the anticheat but nothing works, i dont know what to do.

EDIT!!!! FOR ANYBODY WHO WAS IN MY SAME SITUATION I FIXED IT BY UPDATING MY MOTHERBOARD BIOS VERSION!!!

22 Replies

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  • Ronanm44's avatar
    Ronanm44
    New Novice
    9 months ago

    EA_Groguet​ TheRagebeard​ Unfortunately a BIOS update didn't do it for me. I have done the following:

    • drivers all up to date
    • checed for software that could interfere incl. doing a clean boot
    • run the game as admin
    • deleting the f1 25 folder in my games
    • uninstalling and reinstalling both game and ea app
    • launching the game offline
    • repairing/uninstalling ea anticheat. Everytime I open the anticheat launcher I have to update the F1 24 game for it to recognise F1 25?
    • verifying game files - everytime I do this it finds 3 corrupt files
    • letting the game and anticheat files through firewall
    • trying to run in dx11 and dx 12 

     

    When I try to start the game I either get i) a blue screen which restarts the PC, ii) the green play button just reappears, iii) an anticheat error message (see below) or iv) a crash report handler message (see below). My PC spec is as follows:

    ------------------
    System Information
    ------------------
          Time of this report: 8/2/2025, 16:45:56
                 Machine name: RONAN
                   Machine Id: {CCB9998B-452E-4F34-9511-55CC05A5BE55}
             Operating System: Windows 11 Home 64-bit (10.0, Build 26100) (26100.ge_release.240331-1435)
                     Language: English (Regional Setting: English)
          System Manufacturer: CMS Computers Ltd
                 System Model: 4000-0614C
                         BIOS: F4 (type: UEFI)
                    Processor: Intel(R) Core(TM) i9-14900KF (32 CPUs), ~3.2GHz
                       Memory: 65536MB RAM
          Available OS Memory: 65374MB RAM
                    Page File: 11812MB used, 57657MB available
                  Windows Dir: C:\WINDOWS
              DirectX Version: DirectX 12
          DX Setup Parameters: Not found
             User DPI Setting: 288 DPI (300 percent)
           System DPI Setting: 288 DPI (300 percent)
              DWM DPI Scaling: UnKnown
                     Miracast: Available, no HDCP
    Microsoft Graphics Hybrid: Not Supported
     DirectX Database Version: 1.7.3
       Auto Super Res Version: Unknown
           System Mux Support: Mux Support Inactive - Ok
               Mux Target GPU: dGPU
        Mux Incompatible List: 
               DxDiag Version: 10.00.26100.4768 64bit Unicode

    ---------------
    Display Devices
    ---------------
               Card name: NVIDIA GeForce RTX 4090
            Manufacturer: NVIDIA
               Chip type: NVIDIA GeForce RTX 4090
                DAC type: Integrated RAMDAC
             Device Type: Full Device (POST)
              Device Key: Enum\PCI\VEN_10DE&DEV_2684&SUBSYS_51001462&REV_A1
           Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER] 
     Device Problem Code: No Problem
     Driver Problem Code: Unknown
          Display Memory: 56828 MB
        Dedicated Memory: 24142 MB
           Shared Memory: 32686 MB
            Current Mode: 3840 x 2160 (32 bit) (60Hz)
             HDR Support: Not Supported
        Display Topology: Internal
     Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
         Color Primaries: Red(0.639648,0.330078), Green(0.299805,0.599609), Blue(0.150391,0.059570), White Point(0.312500,0.329102)
       Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
            Monitor Name: Generic PnP Monitor
           Monitor Model: SAMSUNG
              Monitor Id: SAM0BB2
             Native Mode: 3840 x 2160(p) (60.000Hz)
             Output Type: HDMI
    Monitor Capabilities: HDR Not Supported
    Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
          Advanced Color: Not Supported
          Using DDisplay: Yes
                     WCG: Wcg Not Supported
       Active Color Mode: DISPLAYCONFIG_ADVANCED_COLOR_MODE_SDR
             

     

    I don't know if this is too much or too little info, probably the latter, but please can you advise next steps because this game simply won't start.

  • colauz's avatar
    colauz
    Seasoned Novice
    9 months ago

    bro i cant get into the game how can i get the report code 

  • EA_Groguet's avatar
    EA_Groguet
    Icon for Community Manager rankCommunity Manager
    9 months ago
    colauz wrote:

    heres the dx diag, what do you mean by report code?

     

  • colauz's avatar
    colauz
    Seasoned Novice
    9 months ago

    EA_Groguet​ heres the dx diag, what do you mean by report code?

    by the way heres a list of all the things that i have done

    • checked for software that might cause issues like TheRagebeard​ said
    • run the game as admin, in compatibility mode and disabling fullscreen optimization
    • deleting the f1 25 folder in my games(folder hasnt reappered since then )
    • uninstalling and reinstalling both game and ea app
    • launching the game offline
    • repairing/uninstalling ea anticheat
    • doing a clean reinstall of windows 
    • verifying game files 
    • letting the game and anticheat files trought firewall
    • trying to run in dx11 and dx 12 
    • NEVER AN ERROR MESSAGE AS SHOW IN THE VIDEO, JUST THE LITTLE POP UP THAT COMES FOR HALF A SECOND AS YOU CAN SEE IN THE VIDEO 
    •  
  • EA_Groguet's avatar
    EA_Groguet
    Icon for Community Manager rankCommunity Manager
    9 months ago

    Hey there,

    Can you please share with me your report code and dxdiag, please?

    I would also need to see a list of all the troubleshooting you have followed (if you have continued doing some steps after the list you posted on your first message) and error messages that you've found if any.

    -Groguet 

  • EA_Groguet​ can this please be looked into, I have been DMing with Colauz and none of the usual issues with the anti-cheat seem to apply in this scenario.

  • colauz's avatar
    colauz
    Seasoned Novice
    9 months ago

    yeah i dont know what to do,i even did a FULL clean install of Windows and After reinstalling It doesnt work