I need a refund

Hey mjj3dcs7fjc2​,

If you're looking for a refund, that will depend on where you purchased the game. If that was purchased through EA directly, you can follow these steps to start the refund process for any eligible orders. 

If you purchased through one of the shops below, you'll want to reach out to their support team directly.

• Epic Games
• PlayStation
• Steam
• Xbox

I bought it on amazon,  but is a PC game and wanted ps5 disc or download. Can you help

You’ll need to contact Amazon direct, usually done on the app with ease and you’ll just send them back the PC version, things I’ve sent back Amazon have refunded the money once it’s scanned in at the return point (shop etc) then you’d be best re buying the PS5 version, digital download your best doing in on console direct or CDKeys is a fantastic place for cheap codes, used them so many times over the years and codes are instant and redeem without issues, hope this helps 😁

I have been in touch with Amazon and they can not help.

I just want a game my granson can have for his birthday 

Hi, sorry for jumping in here — I’ve been experiencing a serious issue in F1 25’s Career Mode regarding top speed and engine performance that hasn’t gotten any visibility yet. I’ve detailed everything in my post, including screenshots. If you could take a quick look or point me in the right direction, I’d really appreciate it. Thanks a lot!

Hey mjj3dcs7fjc2​,

I'm afraid if this was purchased through Amazon and they had provided the wrong version of the game, you would need to reach back out and speak with them again to see about a replacement or refund.

We wouldn't have any visibility into purchases made through their systems to be able to assist with this, unfortunately.

If you're looking at a game key from any other sites aside from that, please do keep this information about trusted retailers in mind.