Missing my APXGP team pack

I purchased the PC game from GameStop it was the iconic edition and I’m supposed to receive the APXGP team pack and haven’t gotten it in game and

i understand it was a limited time purchase but it’s listed in the product description and I raised a chat but was transferred to AJIT and he was politely but rude in the sense of just referring me to here and hoping for a community manager to resolve my issue. Idk if that’ll help but I feel like if I wasn’t going to get the APXGP pack I would’ve purchased the base game instead