Forum Discussion

3 years ago

Error to Connect the Online services (Error Code 2631071469:S )

Product: F1 22 Platform:Steam-PC Summarize your bug Game refuses to connect to the server services. ERROR CODE 2631071469:S Which area is the bug/glitch in? Multiplayer How often d...

f1 22

EA_Barry

Community Manager

3 years ago

@sebastereo21

Check the links below for connectivity info and help, thanks.

http://help.ea.com/en-us/help/faq/connection-troubleshooting-basic

https://help.ea.com/en-us/help/pc/connection-troubleshooting-advanced-pc/

2MuchSwaggr

3 years ago

@EA_Barry I just bought the game and have never been able to connect to servers... Get the same error code. Any progress in the last 7 months Barry?

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to Connect the Online services (Error Code 2631071469:S )","id":"message:8473290","revisionNum":1,"repliesCount":25,"author":{"__ref":"User:user:3621988"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:f1-games-franchise-discussion-en"},"conversation":{"__ref":"Conversation:conversation:8473290"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:8473290"},"body@stripHtml({\"truncateLength\":200})":" Product: F1 22 Platform:Steam-PC Summarize your bug Game refuses to connect to the server services. ERROR CODE 2631071469:S Which area is the bug/glitch in? Multiplayer How often d...","body@stringLength":"1160","rawBody":"

Product: F1 22
Platform:Steam-PC
Summarize your bug Game refuses to connect to the server services. ERROR CODE 2631071469:S
Which area is the bug/glitch in? Multiplayer
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Load into the game and then keep trying to connect to the online services.
What happens when the bug occurs? When pressing retry, the same screen shows up instead of allowing me to connect to the servers.
What do you expect to see? to connect to the servers.

‌

I have redownloaded the game and verified integrity multiple times and cleaned the cache of origin and steam. On the screen appears, on the right top, the ea id logged but disconnected.

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‌

I have redownloaded the game and verified integrity multiple times and cleaned the cache of origin and steam. On the screen appears, on the right top, the ea id logged but disconnected.

"},"Conversation:conversation:8473290":{"__typename":"Conversation","id":"conversation:8473290","solved":false,"topic":{"__ref":"ForumTopicMessage:message:8473290"},"lastPostingActivityTime":"2023-07-11T18:16:32.061+01:00","lastPostTime":"2023-07-11T18:16:32.061+01:00","unreadReplyCount":25,"isSubscribed":false},"ModerationData:moderation_data:8473290":{"__typename":"ModerationData","id":"moderation_data:8473290","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Attachment:{\"id\":\"attachment:message8473290AttachmentNumber1\",\"url\":\"https://forums.ea.com/t5/s/tghpe58374/attachments/tghpe58374/f1-games-franchise-discussion-en/23639/1/prB8WpJg.jpg\"}":{"__typename":"Attachment","id":"attachment:message8473290AttachmentNumber1","filename":"prB8WpJg.jpg","filesize":432111,"contentType":"image/jpeg","url":"https://forums.ea.com/t5/s/tghpe58374/attachments/tghpe58374/f1-games-franchise-discussion-en/23639/1/prB8WpJg.jpg"},"Attachment:{\"id\":\"attachment:message8473290AttachmentNumber2\",\"url\":\"https://forums.ea.com/t5/s/tghpe58374/attachments/tghpe58374/f1-games-franchise-discussion-en/23639/2/C1itr_ZM.jpg\"}":{"__typename":"Attachment","id":"attachment:message8473290AttachmentNumber2","filename":"C1itr_ZM.jpg","filesize":348253,"contentType":"image/jpeg","url":"https://forums.ea.com/t5/s/tghpe58374/attachments/tghpe58374/f1-games-franchise-discussion-en/23639/2/C1itr_ZM.jpg"},"Revision:revision:8473290_1":{"__typename":"Revision","id":"revision:8473290_1","lastEditTime":"2022-07-28T19:15:45.761+01:00"},"ForumReplyMessage:message:8473300":{"__typename":"ForumReplyMessage","id":"message:8473300","conversation":{"__ref":"Conversation:conversation:8473290"},"author":{"__ref":"User:user:594499"},"revisionNum":1,"uid":8473300,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:f1-games-franchise-discussion-en"},"subject":"Re: Error to Connect the Online services (Error Code 2631071469:S )","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:8473300"},"parent":{"__ref":"ForumReplyMessage:message:8473291"},"body":"@EA_Barry I just bought the game and have never been able to connect to servers... Get the same error code. Any progress in the last 7 months Barry?","body@stringLength":"258","rawBody":"@EA_Barry I just bought the game and have never been able to connect to servers... Get the same error code. Any progress in the last 7 months Barry?","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-02-07T20:12:18.890Z","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:8473300_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":2956},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[],"replies":{"__typename":"MessageConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1740552709243":{"__typename":"CachedAsset","id":"theme:customTheme1-1740552709243","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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@sebastereo21

\n\n

Check the links below for connectivity info and help, thanks.

\n\n

http://help.ea.com/en-us/help/faq/connection-troubleshooting-basic

https://help.ea.com/en-us/help/pc/connection-troubleshooting-advanced-pc/

","body@stringLength":"622","rawBody":"

@sebastereo21

\n\n

Check the links below for connectivity info and help, thanks.

\n\n

http://help.ea.com/en-us/help/faq/connection-troubleshooting-basic

https://help.ea.com/en-us/help/pc/connection-troubleshooting-advanced-pc/

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