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fradammor226's avatar
4 years ago

F1 22 Account suspended after moving from ea play pro to owned standard version

Product: F1 22
Platform:PC
Summarize your bug Just bought the game, and my account got suspended Cant go online
What is your 16 digit Report Code? PARX-TBCA-RAAJ-MMDE
Which area is the bug/glitch in? Multiplayer
How often does the bug occur? Every time (100%)
Did you have cross-play enabled? No
Steps: How can we find the bug ourselves? Just boot up the game
What happens when the bug occurs? Cant play online
What do you expect to see? My account unlocked

Just bought the game, and my account got suspended 

Cant go online

5 Replies

  • Any fixed to this yet? I spent over an hour in a chat box with ea last night and was pretty much told to sit on my hands and wait for them to fix it.

  • I HAVE THE SAME EXACT PROBLEM. Can an EA support member please get back to us on this, this is absolutely ridiculous. I only have about 20 hours on the game and says my accounts been banned. For what?? I have only played co-op career and multiplayer 2-3 times! It's only on F1, I can play all of my other EA games perfectly fine without saying my account is banned it's clearly an EA glitch on F1!!!

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hi everyone, 


    This is an issue we are aware of and investigating. I'm afraid I don't have a time frame on when this might be resolved, but we are still looking into it. 

    Thank you for your patience while we're working on this. 

  • Same problem.

    And I get reply from EA Help "We have confirmed that your account was involved in cheating. Because of this, we will not remove the sanction on your account."

    I play game about 8 hours in career mode only, without any mods and cheats. 

    Сheating it's that I didn't renew my EA Pro subscription, or what? 

    This is crazy... I got all versions of F1 games from F1 2010 till F1 2021 without any problems. And this is first game in series with so many amount of bugs.

  • I have the same problem, i contacted with support but they changed status to closed and nothing changed.

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