I understand that you are disappointed, but I'm afraid we cannot transfer points between platforms. You can only use the points you redeemed on the platform where you activated them.
Thank you for your feedback.
Community ManagerHey @StygianDeath84
Unfortunately, it's not possible to transfer FC points from one platform to another. If a retailer is unable to issue a refund, there's not much we can do.
To avoid any issues, always check the platform listed on the product description before redeeming the code.
i refuse to believe this technical issue will result in my sending my money down the drain.
there must be something you can do.
ive looked around and saw that this mistake is happening to many people. why not offer a solution?
my EA account is linked to my pc and xbox so why not have the option to send points cross platform?
anyway, i need a solution. i'm not gonna accept spending money on nothing.
