<div>Hello EA support, I bought EAFC24 thru Steam I preloaded the game today on Steam, but I don't see the game in the EA App today, yesterday it was there, today I dont see it in my libary, also on steam its says that the game comes out on September 29, but I have bought the ultimate edition witch comes out on 22 of September.... </div> Hello EA support, I bought EAFC24 thru Steam I preloaded the game today on Steam, but I don't see the game in the EA App today, yesterday it was there, today I dont see it in my libary, also on steam its says that the game comes out on September 29, but I have bought the ultimate edition witch comes out on 22 of September....

@RevilPro Здравствуйте.Тут не поддержка EA и тут просим писать на русском языке

@RevilPro Это русскоязычный форум.

Здравствуйте @RevilPro Какой у вас статус заказа в истории заказов учётной записи Steam?

@EA_Yafo Вопрос решился. Возникла другая проблема. Покупал EA FC 24 ULTIMATE EDITION через Steam (в Steam отображается, что игра будет доступна 29 сентября, а не 22 сентября), а в EA лаунчере отображается, что в Steam куплена стандартная версия.

RevilPro

Not applicable

3 years ago

EA FC 24

<div>Hello EA support, I bought EAFC24 thru Steam I preloaded the game today on Steam, but I don't see the game in the EA App today, yesterday it was there, today I dont see it in my libary, also on steam its says that the game comes out on September 29, but I have bought the ultimate edition witch comes out on 22 of September.... </div>

Hello EA support, I bought EAFC24 thru Steam I preloaded the game today on Steam, but I don't see the game in the EA App today, yesterday it was there, today I dont see it in my libary, also on steam its says that the game comes out on September 29, but I have bought the ultimate edition witch comes out on 22 of September....

13 Replies

RevilPro
Not applicable
3 years ago
@EA_Yafo Покупка была через Steam, не отменялася. Могу в Steam начать предзагрузку игры, но после скачаивания пишет, что "Приложение ещё не выпущено"
EA_Yafo
Community Manager
3 years ago
@RevilPro Подобные проблемы могут возникать, если по какой-то причине заказ не прошёл. Стоит обратиться в службу поддержки Steam для проверки заказа.
GoGa014
Not applicable
3 years ago
такая же проблема. Вы решили ее?