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MattMuf12's avatar
MattMuf12
Seasoned Newcomer
1 day ago

Cannot connect to FC24, 25 & 26 for THREE WEEKS NOW... FOUTH CONNECTION TRY

I have not been able to play any EA FC games for almost two weeks. Keeps showing this message 'You have lost your online connection. Check your home Network. You will not be able to access fC's online features until you can reconnect to EA servers. Go to ea.com/unable-to-connect to find out more

3 Replies

  • CCUBIXX's avatar
    CCUBIXX
    Rising Newcomer
    1 day ago

    Bonjour, j'ai le même problème sur FC 24. et FC 25 alors, j'ai réinitialisé ma console. J'ai éteint ma box. Ça n'a strictement rien changé.

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    22 hours ago

    Hi there. CCUBIXX​ Please make sure to post in English only on the English boards so the wider community and staff can assist more easily.

    Can you both let us know which troubleshooting steps you have already tried so far? We recommend going through the connection troubleshooting steps on our website here

    If you are still having trouble after that, please reply with the following details so we can take a closer look:

    • Platform
    • Connection type (wired or Wi-Fi)
    • Region / country
    • Gamertag / username
    • ISP

    Thanks.

  • MattMuf12's avatar
    MattMuf12
    Seasoned Newcomer
    7 hours ago

    Hi, 

    • playing on xboxone
    • wi-fi 
    • Canada
    • Mattmuf12
    • ISP Rogers 

    I have tried to reset my console. I turned off my router. It changed absolutely nothing. I can play any other game except FC games. I even worked with Xbox to disconnect my profile and it didnt work. They basically said it was connected directly to FC games 

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