Cannot connect to FC24, 25 & 26 for THREE WEEKS NOW... FOUTH CONNECTION TRY

Bonjour, j'ai le même problème sur FC 24. et FC 25 alors, j'ai réinitialisé ma console. J'ai éteint ma box. Ça n'a strictement rien changé.

Hi there. CCUBIXX​ Please make sure to post in English only on the English boards so the wider community and staff can assist more easily.

Can you both let us know which troubleshooting steps you have already tried so far? We recommend going through the connection troubleshooting steps on our website here. 

If you are still having trouble after that, please reply with the following details so we can take a closer look:

• Platform
• Connection type (wired or Wi-Fi)
• Region / country
• Gamertag / username
• ISP

Thanks.

Hi, 

• playing on xboxone
• wi-fi 
• Canada
• Mattmuf12
• ISP Rogers 

I have tried to reset my console. I turned off my router. It changed absolutely nothing. I can play any other game except FC games. I even worked with Xbox to disconnect my profile and it didnt work. They basically said it was connected directly to FC games 

Hi can anyone please give a solution for the disconnecting mid game while playing online it's really frustrating 😔 

EA_Pulsar​  can you please advise? I have not been able to play any FC games for three weeks now

Thanks for the details. Since this is happening on Xbox One across FC 24, FC 25 and FC 26, the next thing we’d suggest is an Xbox network refresh rather than just another basic reboot.

Please try these in order:

1. Fully close the game and restart the Xbox.
2. Clear the Xbox Alternate MAC Address, then restart the console again.
3. Check the Xbox NAT Type and make sure it shows Open.
4. If possible, test with a wired connection. If you can’t do that, please test briefly with a mobile hotspot.
5. Remove any non-essential USB accessories. If the game is installed on external storage, move/reinstall it to internal storage.
6. If none of that changes anything, uninstall and reinstall one FC title.

I've been having the same issue for a while now, I'm glad others are facing the same issue

Hi EA_Pulsar​ ,

I have tried all the above, uninstalled all FC games and re-installed them and still facing the same issue. I even bought FC 26 and also having this issue. Anything I can try,  can I have someone call and try overriding my console? 

The only game I cannot play is FC online, this is very frustrating now 

EA_Pulsar​ Hello and Peace Brother/Sister I have been having this exact issue for a couple of months 2 almost 3 now, same as OP i’m having no trouble playing other EA titles but when it comes to online play for any FC game’s (which sucks since Ive spent a decent amount of times on my FC 24 UT,) I have issues connecting to the FC Servers. But but one things that’s really weird and different than OP’s problem is that I have access to my little brother's microsoft account (share the same xbox) I am able to log into any FC game and access their online features, even made a clubs character on fc 26. Which makes me believe that it’s not an xbox issue but what do I know haha. 

Could you please try this through the Companion App: delete your current squad, then create a completely brand-new squad from scratch with different player items and formation. After that, check if the issue is still happening and let us know.