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LauievM's avatar
LauievM
2 years ago

DirectX Error

I bought an EA Play subscription on Steam, to play EAFC24 but I can't launch the game. Everytime I launch the game it says: directx error. (screenshot) I have tried about everything but nothing helps...
technical issues
EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
2 years ago

Please share your Dxdiag report with us so we can check what else could be causing this. 

  • LauievM's avatar
    LauievM
    2 years ago

    I've added the dxdiag report

  • LauievM's avatar
    LauievM
    2 years ago

    @EA_Pulsar Do you know what's causing the error?

  • LauievM's avatar
    LauievM
    2 years ago

    This solved my Directx Error issue where it indicates I have an error with the address "PipelineLibraryPcDx12.cpp".

    The way to fix the PipelineLibary error is changing the MachineGuid to d1eb246e-6243-4460-a88e-5d4e52b1ef6b.

    Windows key + R, then enter regedit.

    Under LOCAL_MACHINE, find Microsoft, then Cryptography.

    Under Cryptography you will find MachineGuid, make sure you back up ur original MachineGuid before changing, then enter the one provided above.

    This resolved my issue.

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