Thanks for sharing the video. It's hard to tell exactly what's causing this, to identify if this is related to the settings in your Windows account, you could perhaps create a new Windows user to see if it runs properly there: Manage user accounts in Windows
In case these steps don't help, you could also try uninstalling the game using Ccleaner as that will completely wipe all files from the device, including the settings.
To delete them, you can try using CCleaner to clear out issues and errors.
For instructions on how to use Ccleaner to uninstall apps, click here.
While we suggest using CCleaner, EA does not provide user support for this program–use it at your own risk. Please follow any installation guides straight from CCleaner when installing and performing program set-up. You can find help on CCleaner’s support page.