After i redeemed my EA FC 24 Ultimate edition (early access) key bought from a 3rd part (i think its called), it startet downloading. But i wanted to pause the download to do some changes, but after i paused the download of the game it dissapeared completely from my account
PLS HELP ME i want to play the game
Hi mate
I purchased it from a website called cdkeys.com
I could read it was allright to buy from there, and there should not be any problems...
i hope you can help me
But what did u that u got ur game bro?
Dear EA Team,
It is so frustrating that I go through this on the day I was waiting to start playing the game.
I bought the game from G2A and they sent the key to me.
I redeemed it but the game is not showing in the library!
I tried to redeem again but I noticed something In the discerption.. it says (ea sports fc™ 24 standard pre-order incentive) and I have to own the base game.
Can someone explain to me what is the issue here and how I can solve it???
I just want to play the game and enjoy it.
Best regards
Ahmed
اذا لقيت الحل قلي
no i have the same problem its not have been solved yet
On EA HELP it shows that i have Ea Fc24,but it isnt in my library and i cant even download it,please help i tried everything what you said to do and it didn;'t help
it says it slinked to my account but its nowhere to be downloaded.
EA just a joke
Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) b29f8e27-b5d6-4734-97da-3a4bd4c37ebf
Which client functionality are you experiencing this bug with? Launch Game
When did this happen? (dd.mm.yy hh:mm) 28.9.2023
Summarize your bug I have redeemed a code for FC 24 and it went to start downloading and it was stuck on preparing, so I done all the troubleshooting to fix it and when i had cleared the app cache it had wiped the game from my downloads and library. Ive contacted EA through email yesterday but have had no response since.
When im logged into the website, on the support forum it claims that EA FC 24 is one of my games that i own but i just dont have any access to it. If i try redeem the code again it then says its invalid or has been used.
If anyone has a fix for this please tell me cause I've basically lost all my money if i cant fix this.
(Screenshots are below)
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? would be useful if EA help responded to my emails
What happens when the bug occurs? ea fc wont show up
What do you expect to see? ea fc
