I paid the extra money to be able to play the game a week earlier and now i get booted out of Ultimate Team after every game, i expect some compensation from this joke of a company
Community ManagerI'm assuming you all are playing a lot of matches quickly. If that's the case, a softban can kick in so it would be best to stop playing for a while and try again. When you can play again, take some time between matches to avoid this from happening.
Iv not been able to play since 12am last night and im still seeing this issue.
Community ManagerI asked if everyone had been playing a high amount of matches. You didn't specify this so that's why I made the assumption because that's normally the reason this happens. Were you playing a lot of matches over a short amount of time?
Hello there. So I have also same problem when I checked my FIFA 22 and literally same. Every after or every few games it said "cant connect to server" and just gave me DNF. It is frustrating beacuse I cant rank up and cant't get coins to improve my team. So dont tell me to check my internet because it is new optic one with ethernet cable and 1gbit download and 500mbps upload.Just tell me what to do. Also I think playing like 8,9 games per few hours cant be "too much game" to get soft ban. If it is possible that problem is with my provider just tell me what to do
Can you please tell us how much time is needed for this to be fixed as I have experienced the same thing and have tried after 5 hours after the problem was found from my side but it is the same
I have reinstalled the game and leave it for like 10 hours and it shows up the same message. When is the softban supposed to leave ??
I played a lot of games in a short amount of time and I guess I am soft banned now. Us players who got the game a week before the regular drop need to be compensated. How long does a soft ban last?
Also, the evo lounge objectives can't be done with a friend, but the bronze and silver mastery can be? I dont see how that makes any sense.
How long does the soft ban last?
How is that a resolution from you?. Why would someone get soft banned for playing the game too much? Surely I have bought the game so I can play the game as much as I want to? I’ve not been able to play now for 13 hours. And the big problem is, I only get kicked at the END of the game. I have to play through a whole game just to check if the issue is still there. I’d rather it just not connect at all so I don’t have to waste my time and effort for 0 reward. Why is this STILL an issue with EA? Why is this company like this? Why don’t you want your fan base to be happy? Another year of misery with EA sports but there’s no other football game so we have to deal with this rubbish.
How long will the softban be?
So I have been playing lots of games, given I have had a few weeks off work. For you to give the reasoning that we get soft banned for playing too many games too quickly is inexcusable. What will you be doing to rectify this? 3 times this last week I’ve not been able to play the game for more than 2/3 hours because after playing for a period of time, the servers lose communication at the end of every game. This game has only officially been out for two days. This is poor service. Will there be any sort of compensation? Because there damn well should be. I’ve actually been enjoying this new incarnation of the game, but stuff like this boils my blood and makes me question why I even give you a penny of my hard earned money.
Yes, I did but ive been waiting over 4 hrs now and still get disconnected every time!
