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LukahhOG's avatar
LukahhOG
2 years ago

EAFC 24 closes after trying to connect to ea server Xbox X

Hi, hopefully this is the right place to put this. I have been trying to play EA FC24 on Xbox X, however the game loads and then crashes (quitting the game and sending me to the Xbox home screen) wh...
technical issues
LukahhOG's avatar
LukahhOG
2 years ago
@EA_Aljo I did as it happens, however I have changed it to a default and tried the other steps prior as well and still ran into the same issue.
LukahhOG's avatar
LukahhOG
2 years ago

@EA_Aljo

Here are the solutions I have tried:
- Power Cycle on Router/Modem and Console.
- Delete saved game files/data from console only.
- Tried using another account.
- Cleared the MAC address and changed the IPV4 & IPV6 to google standard (8,8,8,8) & (8,8,4,4).
- Changed my account gamer picture to a default image.
- Reset the console whilst keeping games and apps.
- Uninstalled EA FC24 and reinstalled.
- Tried to launch in offline mode.
- Cleared cache and persistent storage.
- Tried using mobile hotspot to see if issue persisted.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @LukahhOG 

    At this point, I'm out of ideas. I'd like you to contact an advisor by opening a case here. They may have some other suggestions. Thank you.

  • LukahhOG's avatar
    LukahhOG
    2 years ago
    @EA_Aljo No problem at all, thank you for your help over the past few days.

About FC 24 Technical Issues & Bugs

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